12th SERVSIG Conference

  • Angelo Ranieri (Speaker: Presenter)
  • Heinonen, K. (Speaker: Presenter)
  • Cristina Mele (Speaker: Presenter)
  • Tiziana Russo Spena (Speaker: Presenter)

Activity: Participating in or organising an eventOrganisation of / participation in conferences, workshops, courses, seminars


A dyadic view on conversational agents
Event typeConference
Conference number12
LocationGlasgow, United KingdomShow on map
Degree of RecognitionInternational

Areas of Strength and Areas of High Potential (AoS and AoHP)

  • AoS: Competition economics and service strategy - Service and customer-oriented management