2011 International Research Symposium on Service Excellence in Management (QUIS)

Ravald, A. (Speaker: Presenter)

Activity: Participating in or organising an eventOrganisation of / participation in conferences, workshops, courses, seminars

Description

Introducing the concept of blind spot into service research to better understand relationship behaviors
Period02.06.201105.06.2011
Event typeOther
Conference number12
LocationIthaca, United States
Degree of RecognitionInternational