2017 International Research Symposium on Service Excellence in Management (QUIS)

Heinonen, K. (Speaker: Presenter)

Activity: Participating in or organising an eventOrganisation of / participation in conferences, workshops, courses, seminars

Description

An activity-centric perspective to upframe customer experience and foster service innovation
Period11.06.201715.06.2017
Event typeConference
Conference number15
LocationPorto, Portugal
Degree of RecognitionInternational