Ambiguous Loss and Value Co-Destruction in Fragmented Service Systems

  • Gummerus, J. (Speaker)
  • Deirdre O'Loughlin (Speaker)
  • Carol Kelleher (Speaker)

Activity: Talk or presentationOral presentation

Event titleThe 7th Naples Forum of Service
Event typeConference
LocationCapri, ItalyShow on map
Degree of RecognitionInternational

Areas of Strength and Areas of High Potential (AoS and AoHP)

  • AoS: Competition economics and service strategy - Service and customer-oriented management