Cash and voucher assistance in complex crises: The key logistical challenges and lessons learned

Activity: Talk or presentationOral presentation


There is tremendous attention and growth toward delivering aid using cash and voucher assistance (CVA) in the humanitarian
setting, particularly since the Grand Bargain in 2016, and now Grand Bargain 2.0 with the focus on quality financing and localization of humanitarian assistance. A dearth of research exists addressing the shrinkage of logistics activities due to the use of CVA programs. Contrary we argue, such an assumption is true from the view of humanitarian organizations, but not correct when applying the supply chain perspective, as still, the goods need to be procured, transported, and distributed in the local market in order to fulfill the basic needs of vulnerable populations. Thus, logistics still play a key role for any kind of modalities (CVA, inkind, service support, or combination). In the case of CVA, logistics could be provided by local companies and traders. The focus of the study is thus mainly to highlight some of the critical logistics bottlenecks faced by humanitarian actors operating in such settings. The interviews complemented by the secondary data (i.e., reports and minute notes) are collected from humanitarian practitioners that have had operations in the response to the Syrian conflict. The key lessons learned are discussed as a conclusion to provide further insights to decision-makers. The research work is part of a research project funded by the Academy of Finland, focused on delivery modalities in conflict zones.
Event title2021 EURO HOpe mini-conference: Financial, Cash and Voucher Assistance in Humanitarian Supply Chains
Event typeConference
Conference number2021
LocationHelsinki, FinlandShow on map
Degree of RecognitionInternational

Areas of Strength and Areas of High Potential (AoS and AoHP)

  • AoHP: Humanitarian and societal logistics