Customer experience and Service innovation at the aftermath of Covid-19 – insight from Finland

Heinonen, K. (Invited speaker)

Activity: Talk or presentationInvited talk

Period12.05.2021
Held atUniversity of Surrey , United Kingdom
Degree of RecognitionInternational

Sustainable Development Goals

  • GOAL 09: Industry, Innovation and Infrastructure

Areas of Strength and Areas of High Potential (AoS and AoHP)

  • AoS: Competition economics and service strategy - Service and customer-oriented management