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Customer experience and Service innovation at the aftermath of Covid-19 – insight from Finland
Heinonen, K.
(Invited speaker)
CERS - Centre for Relationship Marketing and Service Management, Helsinki
Marketing, Helsinki
Activity
:
Talk or presentation
›
Invited talk
Period
12.05.2021
Held at
University of Surrey
, United Kingdom
Degree of Recognition
International
Areas of Strength and Areas of High Potential (AoS and AoHP)
AoS: Competition economics and service strategy - Service and customer-oriented management
X