IADIS E-commmerce Conference

Liljander, V. (Speaker: Presenter)

Activity: Participating in or organising an eventOrganisation of / participation in conferences, workshops, courses, seminars

Description

Customer relationship management in a mult-channel service environment. Challenges and research opportunities.
Period09.12.200611.12.2006
Event typeOther
LocationBarcelona
Degree of RecognitionInternational