Principles of Service Management (MOOC)

Activity: OtherTypes for other activities - Other activities, including coordination


Content creation for the MOOC "Principles of Service Management", available on the FutureLearn platform.
Period2018 → …
Degree of RecognitionInternational

Areas of Strength and Areas of High Potential (AoS and AoHP)

  • AoS: Competition economics and service strategy - Service and customer-oriented management