CERS - Centre for Relationship Marketing and Service Management

  • Finland

Fingerprint Dive into the research topics where CERS - Centre for Relationship Marketing and Service Management is active. These topic labels come from the works of this organisation's members. Together they form a unique fingerprint.

  • Network Recent external collaboration on country level. Dive into details by clicking on the dots.

    Research Output

    Asiakasymmärryksen oravanpyörästä ikiliikkujaksi

    Pura, M., 2020, Asiakkuusmarkkinoinnin vuosikirja 2020. Helsinki: Suomen asiakkuusmarkkinointiliitto, p. 42-44 (Asiakkuusmarkkinoinnin vuosikirja).

    Research output: Chapter in Book/Report/Conference proceedingChapterProfessional

    Ethnography in a dispersed field setting

    Koskull von, C., 2020, In : Qualitative Research.

    Research output: Contribution to journalArticleScientificpeer-review

    Frontline employees’ motivation to align with value propositions

    Liewendahl, H. & Heinonen, K., 13.02.2020, In : Journal of Business & Industrial Marketing. 35, 3, p. 420-436 17 p.

    Research output: Contribution to journalArticleScientificpeer-review

  • Prizes

    Best paper award: Naples Forum on Service 2013

    Anu Helkkula (Recipient), 21.06.2013

    Prize: Prizes and awards

  • Emerald Literati Network Outstanding Paper Award 2019

    Kristina Heinonen (Recipient) & Gustav Medberg (Recipient), 11.06.2019

    Prize: Prizes and awards

  • Activities

    Karlstad University (External organisation)

    Kristina Heinonen (Board member)
    01.01.202031.12.2022

    Activity: MembershipMembership in academic committee, council, board

    Pre-examination of Laura Salmivaara's thesis

    Johanna Gummerus (Pre-examiner of doctoral thesis manuscript)
    23.01.202002.04.2020

    Activity: ExaminationOfficial participation in PhD thesis supervision, defence and examination

    Opponent at public defence of Lotta Alhonnoro

    Johanna Gummerus (Pre-examiner of doctoral thesis manuscript)
    28.02.2020

    Activity: ExaminationOfficial participation in PhD thesis supervision, defence and examination

    Press / Media

    Lidls billiga skor sålde slut blixtsnabbt

    Johanna Gummerus

    23.04.2020

    1 Media contribution

    Press/Media: Press / Media

    Underbara, problematiska prylar

    Anu Norrgrann

    26.08.2019

    1 Media contribution

    Press/Media: Press / Media