Research Output per year
Fingerprint Dive into the research topics where CERS - Centre for Relationship Marketing and Service Management, Helsinki is active. These topic labels come from the works of this organisation's members. Together they form a unique fingerprint.
Network
Recent external collaboration on country level. Dive into details by clicking on the dots.
Profiles
Research Output
Asiakasymmärryksen oravanpyörästä ikiliikkujaksi
Pura, M., 2020, Asiakkuusmarkkinoinnin vuosikirja 2020. Helsinki: Suomen asiakkuusmarkkinointiliitto, p. 42-44 (Asiakkuusmarkkinoinnin vuosikirja).Research output: Chapter in Book/Report/Conference proceeding › Chapter › Professional
Ethnography in a dispersed field setting
Koskull von, C., 2020, In : Qualitative Research.Research output: Contribution to journal › Article › Scientific › peer-review
Frontline employees’ motivation to align with value propositions
Liewendahl, H. & Heinonen, K., 13.02.2020, In : Journal of Business & Industrial Marketing. 35, 3, p. 420-436 17 p.Research output: Contribution to journal › Article › Scientific › peer-review
Prizes
Adopting a service logic in manufacturing: Conceptual foundation and metrics for mutual value creation
Pekka Päiviö Helle (Recipient), 2011
Prize: Prizes and awards
Best paper award: Naples Forum on Service 2013
Anu Helkkula (Recipient), 21.06.2013
Prize: Prizes and awards
Emerald Literati Network Outstanding Paper Award 2019
Kristina Heinonen (Recipient) & Gustav Medberg (Recipient), 11.06.2019
Prize: Prizes and awards
Activities
Opponent at public defence of Lotta Alhonnoro
Johanna Gummerus (Pre-examiner of doctoral thesis manuscript)28.02.2020
Activity: Examination › Official participation in PhD thesis supervision, defence and examination
Karlstad University (External organisation)
Kristina Heinonen (Board member)01.01.2020 → 31.12.2022
Activity: Membership › Membership in academic committee, council, board
Pre-examination of Laura Salmivaara's thesis
Johanna Gummerus (Pre-examiner of doctoral thesis manuscript)23.01.2020 → 02.04.2020
Activity: Examination › Official participation in PhD thesis supervision, defence and examination
Press / Media
Kommuntikationsrevolution: därför kan det kännas som att du känner Isac Elliot
12.11.2019
1 Media contribution
Press/Media: Press / Media
Konsumtionen kring jul är rituell och djupt rotad
11.12.2018
1 Media contribution
Press/Media: Press / Media
Slaget efter tolv: Konsumerar vi för mycket?
22.11.2018
1 Media contribution
Press/Media: Press / Media