Research Output per year
Research Output per year
Fingerprint
Dive into the research topics where CERS - Centre for Relationship Marketing and Service Management, Helsinki is active. These topic labels come from the works of this organisation's members. Together they form a unique fingerprint.
Network
Recent external collaboration on country level. Dive into details by clicking on the dots.
Profiles
Research Output
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Asiakasymmärryksen oravanpyörästä ikiliikkujaksi
Pura, M., 2020, Asiakkuusmarkkinoinnin vuosikirja 2020. Helsinki: Suomen asiakkuusmarkkinointiliitto, p. 42-44 (Asiakkuusmarkkinoinnin vuosikirja).Research output: Chapter in Book/Report/Conference proceeding › Chapter › Professional
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Ethnography in a dispersed field setting
Koskull von, C., 2020, In : Qualitative Research.Research output: Contribution to journal › Article › Scientific › peer-review
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Frontline employees’ motivation to align with value propositions
Liewendahl, H. & Heinonen, K., 13.02.2020, In : Journal of Business & Industrial Marketing. 35, 3, p. 420-436 17 p.Research output: Contribution to journal › Article › Scientific › peer-review
Prizes
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Adopting a service logic in manufacturing: Conceptual foundation and metrics for mutual value creation
Pekka Päiviö Helle (Recipient), 2011
Prize: Prizes and awards
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Best paper award: Naples Forum on Service 2013
Helkkula, Anu (Recipient), 21.06.2013
Prize: Prizes and awards
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Emerald Literati Network Outstanding Paper Award 2019
Heinonen, Kristina (Recipient) & Medberg, Gustav (Recipient), 11.06.2019
Prize: Prizes and awards
Activities
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Opponent at public defence of Lotta Alhonnoro
Johanna Gummerus (Pre-examiner of doctoral thesis manuscript)
28.02.2020Activity: Examination › Official participation in PhD thesis supervision, defence and examination
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Servcollab (External organisation)
Kristina Heinonen (Board member)
09.2020 → …Activity: Membership › Membership in academic committee, council, board
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Pre-examination of Laura Salmivaara's thesis
Johanna Gummerus (Pre-examiner of doctoral thesis manuscript)
23.01.2020 → 02.04.2020Activity: Examination › Official participation in PhD thesis supervision, defence and examination
Press / Media
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Kommuntikationsrevolution: därför kan det kännas som att du känner Isac Elliot
12.11.2019
1 Media contribution
Press/Media: Press / Media
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Konsumtionen kring jul är rituell och djupt rotad
11.12.2018
1 Media contribution
Press/Media: Press / Media
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Slaget efter tolv: Konsumerar vi för mycket?
22.11.2018
1 Media contribution
Press/Media: Press / Media