Research output per year
Research output per year
Fingerprint
Dive into the research topics where CERS - Centre for Relationship Marketing and Service Management, Helsinki is active. These topic labels come from the works of this organisation's members. Together they form a unique fingerprint.
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Profiles
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Ilkka Lähteenmäki
- Hanken School of Economics, CERS - Centre for Relationship Marketing and Service Management, Helsinki
Person: Affiliated Researcher
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Arafat Rahman
- Hanken School of Economics, Marketing, Vaasa
- Hanken School of Economics, CERS - Centre for Relationship Marketing and Service Management, Helsinki
Person: Affiliated Researcher, Assisting Research Personnel
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ActS - Service Design Based on Human Activity Sets
Gummerus, J., Mickelsson, J., Trischler, J., Härkönen, T. & Grönroos, C., 19.07.2021, In: Journal of Service Management. 32, 6, p. 28-54 27 p.Research output: Contribution to journal › Article › Scientific › peer-review
Open AccessFile -
Services and Service Innovation: A Practice Theory Study of the Swedish Music Market
Skålén, P. & Gummerus, J., 09.11.2021, (Accepted/In press) In: Journal of Service Research.Research output: Contribution to journal › Article › Scientific › peer-review
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To be or not to be corporate heritage oriented? A study of managers’ corporate heritage mindsets
Rindell, A. & Strandvik, T., 23.11.2021, In: European Management Journal.Research output: Contribution to journal › Article › Scientific › peer-review
Open Access
Prizes
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Adopting a service logic in manufacturing: Conceptual foundation and metrics for mutual value creation
Helle, P. P. (Recipient), 2011
Prize: Prizes and awards
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Best paper award: Naples Forum on Service 2013
Helkkula, Anu (Recipient), 21.06.2013
Prize: Prizes and awards
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Emerald Literati Network Outstanding Paper Award 2019
Heinonen, Kristina (Recipient) & Medberg, G. (Recipient), 11.06.2019
Prize: Prizes and awards
Activities
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Kuluttajan luottamuksen vahvistaminen; miten vaikutetaan mielikuviin matkustamisesta?
Johanna Gummerus (Speaker)
12.10.2021Activity: Talk or presentation › Invited talk
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Manuscript seminar discussant
Johanna Gummerus (Reviewer)
31.05.2021Activity: Examination › Official participation in PhD thesis supervision, defence and examination
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SERVSIG Doctoral Workshop
Kristina Heinonen (Speaker: Opponent/discussant)
10.06.2021Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars
Press / Media
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Kommuntikationsrevolution: därför kan det kännas som att du känner Isac Elliot
12.11.2019
1 Media contribution
Press/Media: Press / Media
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Konsumtionen kring jul är rituell och djupt rotad
Anu Norrgrann
11.12.2018
1 Media contribution
Press/Media: Press / Media
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Slaget efter tolv: Konsumerar vi för mycket?
Anu Norrgrann
22.11.2018
1 Media contribution
Press/Media: Press / Media