Research output per year
Research output per year
Fingerprint
Dive into the research topics where CERS - Centre for Relationship Marketing and Service Management, Helsinki is active. These topic labels come from the works of this organisation's members. Together they form a unique fingerprint.
Collaborations and top research areas from the last five years
Recent external collaboration on country/territory level. Dive into details by clicking on the dots or
Profiles
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Sigge Birkenfalk
- Hanken School of Economics, Marketing, Helsinki
- Hanken School of Economics, CERS - Centre for Relationship Marketing and Service Management, Helsinki
Person: Doctoral Student, Affiliated Researcher, Doctoral Student
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Christian Kowalkowski
- Hanken School of Economics, CERS - Centre for Relationship Marketing and Service Management, Helsinki
Person: Affiliated Researcher
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A Systemic Perspective on Captive Services
Burggraf, S., Becker, L., Gummerus, J. & Heinonen, K., 07.01.2025, Proceedings of the 58th Hawaii International Conference on System Sciences. Bui, T. X. (ed.). Hawaii International Conference on System Sciences, p. 274-280Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review
Open AccessFile -
Employee alignment with conscientious brand promises: Exploring participatory mechanisms of brand promise co-creation
Liewendahl, H., Sarasvuo, S., Heinonen, K., Grönroos, C. & Stigzelius, T., 09.06.2025, In: Journal of Brand Management.Research output: Contribution to journal › Article › Scientific › peer-review
Open Access -
Selling and sales management for successful servitization: a systematic review and research agenda
Kowalkowski, C., Kramer, V., Eravci, S., Salonen, A. & Ulaga, W., 28.05.2025, In: Journal of Personal Selling and Sales Management.Research output: Contribution to journal › Review Article › peer-review
Open Access
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Vilt: Sustainable Game Meat Markets
Heinonen, K. (PI) & Liewendahl, H. (Project participant)
01.11.2023 → 01.11.2024
Project: Externally funded project
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AAT: Arvolupausten ankkurointi työntekijälähtöisesti
Heinonen, K. (PI) & Liewendahl, H. (Contact person)
01.04.2023 → 31.10.2023
Project: Externally funded project
Activities
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Nordic Network on Disability Research Conference
Peltomäki, S. (Speaker: Presenter)
07.05.2025 → 09.05.2025Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars
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Monimenetelmällisyys ja valokuvaus osallistumisen mahdollistajina
Peltomäki, S. (Speaker)
06.02.2025Activity: Talk or presentation › Oral presentation
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Ingo Oswald Karpen
Becker, L. (Host)
03.02.2025 → 07.02.2025Activity: Hosting a visitor › Hosted academic visit at Hanken
Prizes
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Adopting a service logic in manufacturing: Conceptual foundation and metrics for mutual value creation
Helle, P. P. (Recipient), 2011
Prize: Prizes and awards
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Best Paper Award
Tikkanen, H. O. (Recipient), Heinonen, K. (Recipient) & Ravald, A. (Recipient), 2023
Prize: Prizes and awards
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Best paper award: Naples Forum on Service 2013
Helkkula, A. (Recipient), 21.06.2013
Prize: Prizes and awards
Press/Media
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Kommuntikationsrevolution: därför kan det kännas som att du känner Isac Elliot
12.11.2019
1 Media contribution
Press/Media: Press / Media
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Konsumtionen kring jul är rituell och djupt rotad
Norrgrann, A.
11.12.2018
1 Media contribution
Press/Media: Press / Media