CERS - Centre for Relationship Marketing and Service Management, Helsinki

Activities

Activities per year 1986 2008 2010 2011 2012 2013 2014 2018 2019 2023 2025

• 107 Organisation of / participation in conferences, workshops, courses, seminars
• 100 Scientific journal
• 40 Visit to other institution
• 33 Membership in academic committee, council, board
• 149 More
  • 30 Hosted academic visit at Hanken
  • 25 Assessment of candidates for academic posts
  • 20 Invited talk
  • 18 Peer review / evaluation of conference papers
  • 15 Official participation in PhD thesis supervision, defence and examination
  • 9 Membership in special-interest organisation
  • 8 Types for other activities - Other activities, including coordination
  • 7 Special issue of journal
  • 7 Oral presentation
  • 4 Lecture for general public
  • 3 Research anthology / book
  • 2 Membership in research network
  • 1 Membership of body in private company/organisation

Activities per year

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• CTF Centrum för tjänsteforskning vid Karlstads universitet (External organisation)

  Kristina Heinonen (Board member)

  01.01.2024 → 31.12.2024

  Activity: Membership › Membership in academic committee, council, board

• American Marketing Association Service special interest group SERVSIG (External organisation)

  Kristina Heinonen (Chair)

  01.01.2024 → 31.12.2024

  Activity: Membership › Membership in academic committee, council, board

• American Marketing Association Service special interest group SERVSIG (External organisation)

  Kristina Heinonen (Chair)

  01.01.2023 → 31.12.2023

  Activity: Membership › Membership in academic committee, council, board

• CTF Centrum för tjänsteforskning vid Karlstads universitet (External organisation)

  Kristina Heinonen (Board member)

  01.01.2023 → 31.12.2023

  Activity: Membership › Membership in academic committee, council, board

• American Marketing Association Service special interest group SERVSIG (External organisation)

  Kristina Heinonen (Chair)

  01.06.2022 → 31.12.2022

  Activity: Membership › Membership in academic committee, council, board

• CTF Centrum för tjänsteforskning vid Karlstads universitet (External organisation)

  Kristina Heinonen (Board member)

  01.01.2022 → 31.12.2022

  Activity: Membership › Membership in academic committee, council, board

• American Marketing Association Service special interest group SERVSIG (External organisation)

  Kristina Heinonen (Board member)

  01.01.2022 → 31.12.2022

  Activity: Membership › Membership in academic committee, council, board

• ServCollab (External organisation)

  Kristina Heinonen (Board member)

  01.2022 → 12.2022

  Activity: Membership › Membership in academic committee, council, board

• Karlstad University (External organisation)

  Kristina Heinonen (Board member)

  01.01.2021 → 31.12.2022

  Activity: Membership › Membership in academic committee, council, board

• American Marketing Association Service special interest group SERVSIG (External organisation)

  Kristina Heinonen (Board member)

  01.01.2021 → 31.12.2021

  Activity: Membership › Membership in academic committee, council, board

• ServCollab (External organisation)

  Kristina Heinonen (Board member)

  09.2020 → …

  Activity: Membership › Membership in academic committee, council, board

• CTF Centrum för tjänsteforskning vid Karlstads universitet (External organisation)

  Kristina Heinonen (Board member)

  01.01.2020 → 31.12.2024

  Activity: Membership › Membership in academic committee, council, board

• CERS - Centre for Relationship Marketing and Service Management, Helsinki (Organisational unit)

  Sonja Sarasvuo (Board member)

  01.11.2017 → 19.05.2020

  Activity: Membership › Membership in academic committee, council, board

• Scientifc committee of the ICRM International Colloquium in Relationship Marketing (External organisation)

  Catharina Koskull von (Board member)

  2014 → 2015

  Activity: Membership › Membership in academic committee, council, board

• University of Porto (External organisation)

  Catharina Koskull von (Reviewer)

  2013 → …

  Activity: Membership › Membership in academic committee, council, board

• Universitetskollegiet (External organisation)

  Christian Grönroos (Board member)

  2013 → 2014

  Activity: Membership › Membership in academic committee, council, board

• Finska Vetenskaps-societeten (External organisation)

  Christian Grönroos (Board member)

  2013 → 2014

  Activity: Membership › Membership in academic committee, council, board

• Akademiska rådet (External organisation)

  Christian Grönroos (Board member)

  2013 → 2014

  Activity: Membership › Membership in academic committee, council, board

• the Assessment Committee (External organisation)

  Catharina Koskull von (Board member)

  01.01.2012 → 31.12.2017

  Activity: Membership › Membership in academic committee, council, board

• Hanken School of Economics (External organisation)

  Catharina Koskull von (Board member)

  01.01.2012 → 31.12.2017

  Activity: Membership › Membership in academic committee, council, board

• Partnerskapsprogrammet (External organisation)

  Christian Grönroos (Board member)

  2012 → …

  Activity: Membership › Membership in academic committee, council, board

• Universitetskollegiet (External organisation)

  Christian Grönroos (Chair)

  2012

  Activity: Membership › Membership in academic committee, council, board

• Akademiska rådet (External organisation)

  Christian Grönroos (Board member)

  2012

  Activity: Membership › Membership in academic committee, council, board

• Centre for Relationship Marketing and Service Management at Hanken School of Economics (External organisation)

  Christian Grönroos (Board member)

  01.2011 → 2011

  Activity: Membership › Membership in academic committee, council, board

• Hanken School of Economics (External organisation)

  Christian Grönroos (Board member)

  2011 → 12.2011

  Activity: Membership › Membership in academic committee, council, board

• Hanken School of Economics (External organisation)

  Christian Grönroos (Chair)

  08.2010 → 12.2011

  Activity: Membership › Membership in academic committee, council, board

• Finnish Quality Award (External organisation)

  Christian Grönroos (Board member)

  01.2010 → 12.2010

  Activity: Membership › Membership in academic committee, council, board

• Hanken School of Economics (External organisation)

  Christian Grönroos (Board member)

  01.2010 → 12.2011

  Activity: Membership › Membership in academic committee, council, board

• Finska Vetenskaps-societeten (External organisation)

  Christian Grönroos (Board member)

  01.2010 → 12.2010

  Activity: Membership › Membership in academic committee, council, board

• Italian Marketing Association (External organisation)

  Christian Grönroos (Expert member)

  01.2009 → 12.2011

  Activity: Membership › Membership in academic committee, council, board

• Centre for Relationship Marketing and Service Management at Hanken School of Economics (External organisation)

  Christian Grönroos (Chair)

  01.2009 → 12.2010

  Activity: Membership › Membership in academic committee, council, board

• Finska Vetenskaps-societeten (External organisation)

  Christian Grönroos (Board member)

  01.2008 → …

  Activity: Membership › Membership in academic committee, council, board

• Undervisnings och forskningsradet (External organisation)

  Christian Grönroos (Board member)

  01.2008 → 12.2009

  Activity: Membership › Membership in academic committee, council, board