CERS - Centre for Relationship Marketing and Service Management

Activities

Activities per year 1986 2008 2010 2011 2012 2013 2014 2018 2019 2023 2024

• 108 Organisation of / participation in conferences, workshops, courses, seminars
• 93 Scientific journal
• 42 Visit to other institution
• 33 Membership in academic committee, council, board
• 147 More
  • 27 Hosted academic visit at Hanken
  • 26 Assessment of candidates for academic posts
  • 18 Invited talk
  • 16 Peer review / evaluation of conference papers
  • 16 Official participation in PhD thesis supervision, defence and examination
  • 10 Membership in special-interest organisation
  • 8 Types for other activities - Other activities, including coordination
  • 7 Special issue of journal
  • 7 Oral presentation
  • 5 Lecture for general public
  • 4 Research anthology / book
  • 2 Membership in research network
  • 1 Membership of body in private company/organisation

Activities per year

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• University of St. Thomas

  Paul Viio (Visit abroad)

  12.11.2016 → 18.11.2016

  Activity: Visiting an external institution › Visit to other institution

• Journal of Service Theory and Practice (Journal)

  Minna Pura (Reviewer)

  31.07.2015

  Activity: Publication peer-review and editorial work › Scientific journal

• 2015 Australian and New Zealand Marketing Academy (ANZMAC) Conference

  Minna Pura (Speaker: Presenter)

  30.11.2015 → 02.12.2015

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• ISSSS

  Minna Pura (Speaker: Presenter)

  12.11.2015 → 14.11.2015

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• Journal of Business Research (Journal)

  Catharina Koskull von (Reviewer)

  01.2015

  Activity: Publication peer-review and editorial work › Scientific journal

• 17th EBES Conference

  Hanna Kurki (Speaker: Presenter)

  15.10.2015 → 17.10.2015

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• Consumer Culture Theory CCT Conference

  Anu Helkkula (Speaker: Presenter)

  18.06.2015 → 21.06.2015

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• University of Melbourne (External organisation)

  Christian Grönroos (External reviewer of professorship)

  2015

  Activity: Membership › Assessment of candidates for academic posts

• 23rd International Colloquium on Relationship Marketing ICRM 2015

  Johanna Gummerus (Chair of organizing committee)

  15.09.2015 → 17.09.2015

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• 2015 International Research Symposium on Service Excellence in Management (QUIS)

  Minna Pura (Speaker: Presenter)

  18.06.2015 → 21.06.2015

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• 23rd International Colloquium on Relationship Marketing ICRM 2015

  Minna Pura (Speaker: Presenter)

  15.09.2015 → 17.09.2015

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• The Future of Work

  Minna Pura (Member of organizing committee)

  04.08.2015

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• European Journal of Marketing (Journal)

  Hanna Kurki (Reviewer)

  11.11.2015 → …

  Activity: Publication peer-review and editorial work › Scientific journal

• Center for Customer Insight, University of St. Gallen

  Hanna Kurki (Visit abroad)

  01.01.2015 → …

  Activity: Visiting an external institution › Visit to other institution

• Journal of Service Theory and Practice (Journal)

  Catharina Koskull von (Member of editorial board)

  2015 → …

  Activity: Publication peer-review and editorial work › Scientific journal

• 5th Biennial Enhancing Sales Force Productivity Conference

  Paul Viio (Speaker: Presenter)

  16.06.2015 → 17.06.2015

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• 23rd International Colloquium on Relationship Marketing ICRM 2015

  Paul Viio (Speaker: Presenter)

  16.09.2015 → 17.09.2015

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• Concordia University (External organisation)

  Christian Grönroos (External reviewer of professorship)

  2015

  Activity: Membership › Assessment of candidates for academic posts

• Scientifc committee of the ICRM International Colloquium in Relationship Marketing (External organisation)

  Catharina Koskull von (Board member)

  2014 → 2015

  Activity: Membership › Membership in academic committee, council, board

• Karlstad University

  Catharina Koskull von (Visit abroad)

  16.11.2014 → 21.11.2014

  Activity: Visiting an external institution › Visit to other institution

• Journal of Business and Industrial Marketing (Journal)

  Catharina Koskull von (Reviewer)

  2014

  Activity: Publication peer-review and editorial work › Scientific journal

• Avinash Malshe

  Paul Viio (Host)

  16.11.2014 → 22.11.2014

  Activity: Hosting a visitor › Hosted academic visit at Hanken

• Frontiers in Services

  Minna Hannele Pura (Speaker: Presenter)

  26.06.2014 → 29.06.2014

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• Journal of Hospitality & Tourism Research (Journal)

  Hannele Kauppinen-Räisänen (Reviewer)

  12.04.2014

  Activity: Publication peer-review and editorial work › Scientific journal

• 2014 American Marketing Association's Services Marketing Special Interest Group (AMA SERVSIG)

  Christian Grönroos (Speaker: Keynote)

  13.06.2014 → 15.06.2014

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• Journal of Services Marketing (Journal)

  Catharina Koskull von (Member of Advisory Board)

  08.2014 → …

  Activity: Publication peer-review and editorial work › Scientific journal

• Managing Service Quality (Journal)

  Catharina Koskull von (Reviewer)

  2014

  Activity: Publication peer-review and editorial work › Scientific journal

• Hanken School of Economics (Publisher)

  Catharina Koskull von (Editor in chief)

  2014

  Activity: Publication peer-review and editorial work › Research anthology / book

• Scandinavian Journal of Management (Journal)

  Catharina Koskull von (Reviewer)

  2014

  Activity: Publication peer-review and editorial work › Scientific journal

• IMM – Industrial Marketing Management (Journal)

  Paul Viio (Reviewer)

  03.03.2014

  Activity: Publication peer-review and editorial work › Special issue of journal

• University of St. Thomas

  Paul Viio (Visit abroad)

  18.10.2014 → 25.10.2014

  Activity: Visiting an external institution › Visit to other institution

• Asia Pacific Journal of Tourism Research (Journal)

  Hannele Kauppinen-Räisänen (Reviewer)

  24.03.2014

  Activity: Publication peer-review and editorial work › Scientific journal

• Asia Pacific Journal of Tourism Research (Journal)

  Hannele Kauppinen-Räisänen (Reviewer)

  15.01.2014

  Activity: Publication peer-review and editorial work › Scientific journal

• Journal of Marketing Management (Journal)

  Hannele Kauppinen-Räisänen (Reviewer)

  25.02.2014

  Activity: Publication peer-review and editorial work › Scientific journal

• Stockholm University (External organisation)

  Christian Grönroos (External reviewer of professorship)

  08.2014

  Activity: Membership › Assessment of candidates for academic posts

• Co-operative Mediakollektiivi (External organisation)

  Annamari Huovinen (Chair)

  09.2014 → …

  Activity: Membership › Membership of body in private company/organisation

• IMM – Industrial Marketing Management (Journal)

  Paul Viio (Reviewer)

  21.09.2014

  Activity: Publication peer-review and editorial work › Special issue of journal

• Neeley School of Business, TCU

  Paul Viio (Visit abroad)

  26.09.2014 → 12.10.2014

  Activity: Visiting an external institution › Visit to other institution

• Journal of Services Marketing (Journal)

  Minna Hannele Pura (Reviewer)

  19.10.2014

  Activity: Publication peer-review and editorial work › Scientific journal

• Finnish Service Alliance (FSA) (External organisation)

  Minna Hannele Pura (Chair)

  03.2014

  Activity: Membership › Membership in research network

• Current Issues in Tourism (Journal)

  Hannele Kauppinen-Räisänen (Reviewer)

  21.03.2014

  Activity: Publication peer-review and editorial work › Scientific journal

• Journal of Retailing and Consumer Services (Journal)

  Hannele Kauppinen-Räisänen (Reviewer)

  21.04.2014

  Activity: Publication peer-review and editorial work › Scientific journal

• The 4th International Symposium on Corporate Heritage

  Christian Grönroos (Speaker: Keynote)

  05.06.2014 → 06.06.2014

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• University of Iceland (External organisation)

  Christian Grönroos (External reviewer of professorship)

  25.03.2014

  Activity: Membership › Assessment of candidates for academic posts

• QMOD International Conference on Quality and Service Sciences

  Christian Grönroos (Speaker: Keynote)

  03.09.2014 → 05.09.2014

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• 5th International Research Symposium in Service Management (IRSSM)

  Christian Grönroos (Speaker: Keynote)

  09.06.2014 → 11.06.2014

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• Journal of Business and Industrial Marketing (Journal)

  Catharina Koskull von (Reviewer)

  2013

  Activity: Publication peer-review and editorial work › Scientific journal

• 20th International Product Development Management Conference (IPDMC)

  Catharina Koskull von (Speaker: Presenter)

  23.06.2013 → 25.06.2013

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• Managing Service Quality (Journal)

  Catharina Koskull von (Reviewer)

  2013

  Activity: Publication peer-review and editorial work › Scientific journal

• 1st Workshop on Service Innovation Research

  Catharina Koskull von (Speaker: Presenter)

  18.09.2013 → 20.09.2013

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars