CERS - Centre for Relationship Marketing and Service Management

Activities

Activities per year 1986 2008 2010 2011 2012 2013 2014 2018 2019 2023 2024

• 108 Organisation of / participation in conferences, workshops, courses, seminars
• 93 Scientific journal
• 42 Visit to other institution
• 33 Membership in academic committee, council, board
• 147 More
  • 27 Hosted academic visit at Hanken
  • 26 Assessment of candidates for academic posts
  • 18 Invited talk
  • 16 Peer review / evaluation of conference papers
  • 16 Official participation in PhD thesis supervision, defence and examination
  • 10 Membership in special-interest organisation
  • 8 Types for other activities - Other activities, including coordination
  • 7 Special issue of journal
  • 7 Oral presentation
  • 5 Lecture for general public
  • 4 Research anthology / book
  • 2 Membership in research network
  • 1 Membership of body in private company/organisation

Activities per year

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• 2012 American Marketing Association's Services Marketing Special Interest Group (AMA SERVSIG)

  Christian Grönroos (Member of organizing committee)

  07.06.2012 → 09.06.2012

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• Journal of Marketing Management (Journal)

  Anu Helkkula (Reviewer)

  2012 → 2014

  Activity: Publication peer-review and editorial work › Peer review / evaluation of conference papers

• 2012 American Marketing Association's Services Marketing Special Interest Group (AMA SERVSIG) (Event)

  Anu Helkkula (Reviewer)

  2012

  Activity: Publication peer-review and editorial work › Peer review / evaluation of conference papers

• Journal of Marketing Management (Journal)

  Minna Hannele Pura (Reviewer)

  07.12.2012

  Activity: Publication peer-review and editorial work › Special issue of journal

• Journal of Service Science (Journal)

  Anu Helkkula (Reviewer)

  2012 → 2014

  Activity: Publication peer-review and editorial work › Peer review / evaluation of conference papers

• Industrial Marketing Management (Journal)

  Anu Helkkula (Reviewer)

  2012 → 2014

  Activity: Publication peer-review and editorial work › Peer review / evaluation of conference papers

• Centre for Relationship Marketing and Service Management at Hanken School of Economics (External organisation)

  Christian Grönroos (Board member)

  2012

  Activity: Membership › Membership in research network

• Consumer Culture Theory Conference CCT 7 (Event)

  Anu Helkkula (Reviewer)

  2012

  Activity: Publication peer-review and editorial work › Peer review / evaluation of conference papers

• Finnish Service Alliance, the constitutive meeting

  Anu Helkkula (Member of organizing committee)

  23.10.2012

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• 20th International Colloquium in Relationship Marketing

  Christian Grönroos (Speaker: Presenter)

  24.09.2012 → 28.09.2012

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• 17th International Conference on Corporate and Marketing Communication

  Christian Grönroos (Speaker: Keynote)

  18.04.2012 → 23.04.2012

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• The Journal of Service Management (Journal)

  Anu Helkkula (Reviewer)

  2012 → 2014

  Activity: Publication peer-review and editorial work › Peer review / evaluation of conference papers

• 2012 The Service Day

  Christian Grönroos (Speaker: Keynote)

  29.05.2012

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• Markkinointi-tutoriaali 2012

  Christian Grönroos (Speaker: Keynote)

  18.10.2012 → 19.10.2012

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• Akademiska rådet (External organisation)

  Christian Grönroos (Board member)

  2012

  Activity: Membership › Membership in academic committee, council, board

• Journal of Business and Industrial Marketing (Journal)

  Catharina Koskull von (Reviewer)

  2012

  Activity: Publication peer-review and editorial work › Scientific journal

• the Assessment Committee (External organisation)

  Catharina Koskull von (Board member)

  01.01.2012 → 31.12.2017

  Activity: Membership › Membership in academic committee, council, board

• University of Iceland

  Christian Grönroos (Visit abroad)

  25.10.2012 → 30.10.2012

  Activity: Visiting an external institution › Visit to other institution

• Partnerskapsprogrammet (External organisation)

  Christian Grönroos (Board member)

  2012 → …

  Activity: Membership › Membership in academic committee, council, board

• ANZMAC Australian & New Zealand Marketing Academy Conference (Event)

  Anu Helkkula (Reviewer)

  2012 → 2013

  Activity: Publication peer-review and editorial work › Peer review / evaluation of conference papers

• Managing Service Quality (Journal)

  Anu Helkkula (Editor)

  09.06.2012 → 01.07.2013

  Activity: Publication peer-review and editorial work › Scientific journal

• Journal of Retailing and Consumer Services (Journal)

  Anu Helkkula (Reviewer)

  2012

  Activity: Publication peer-review and editorial work › Peer review / evaluation of conference papers

• Concordia University (External organisation)

  Christian Grönroos (Reviewer)

  20.01.2012 → 24.01.2012

  Activity: Membership › Assessment of candidates for academic posts

• Journal of Service Research (Journal)

  Anu Helkkula (Reviewer)

  2012 → 2014

  Activity: Publication peer-review and editorial work › Peer review / evaluation of conference papers

• 2011 Naples Forum on Service

  Jonas Holmqvist (Speaker: Presenter)

  14.06.2011 → 17.06.2011

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• 2011 Naples Forum on Service

  Pekka Päiviö Helle (Speaker: Presenter)

  14.06.2011 → 17.06.2011

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• Workshop on Collaborative Service Development and Innovation

  Catharina Koskull von (Speaker: Presenter)

  17.05.2011 → 18.05.2011

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• Seminarieföredrag: Value creation and developing a model of value co creation

  Christian Grönroos (Speaker: Presenter)

  11.12.2011 → 15.12.2011

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• 2011 Naples Forum on Service

  Christian Grönroos (Speaker: Keynote)

  14.06.2011 → 17.06.2011

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• 2011 Naples Forum on Service

  Anu Helkkula (Speaker: Presenter)

  14.06.2011 → 17.06.2011

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• 2011 Naples Forum on Service

  Christian Grönroos (Speaker: Keynote)

  14.06.2011 → 17.06.2011

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• 2011 Naples Forum on Service

  Tore Strandvik (Speaker: Presenter)

  14.06.2011 → 17.06.2011

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• Förhandsgranskare för doktorsavhandling vid Tammerfors universitet

  Christian Grönroos (Pre-examiner of doctoral thesis manuscript)

  2011

  Activity: Examination › Official participation in PhD thesis supervision, defence and examination

• International SID (Service Innovation and Design) seminar

  Christian Grönroos (Speaker: Keynote)

  03.04.2011 → 04.04.2011

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• Centre for Relationship Marketing and Service Management at Hanken School of Economics (External organisation)

  Christian Grönroos (Board member)

  01.2011 → 2011

  Activity: Membership › Membership in academic committee, council, board

• 18th International Product Development Management Conference

  Catharina Koskull von (Speaker: Presenter)

  06.06.2011 → 07.06.2011

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• 2011 Naples Forum on Service

  Sara Ulrika Björnsdotter Lindeman (Speaker: Presenter)

  14.06.2011 → 17.06.2011

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• Reinventing marketing through promise management

  Christian Grönroos (Speaker: Presenter)

  08.12.2011

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• Arizona State University

  Christian Grönroos (Visit abroad)

  02.02.2011 → 17.02.2011

  Activity: Visiting an external institution › Visit to other institution

• Nordisk Företagsekonomiska Ämneskonferensen

  Christian Grönroos (Speaker: Keynote)

  22.08.2011 → 24.08.2011

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• 2012 American Marketing Association's Services Marketing Special Interest Group (AMA SERVSIG)

  Anu Helkkula (Chair of organizing committee)

  01.03.2011 → 18.12.2012

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• Kvalitetsdagen 2011

  Christian Grönroos (Speaker: Keynote)

  09.03.2011

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• 2011 Naples Forum on Service

  Anne Rindell (Speaker: Presenter)

  14.06.2011 → 17.06.2011

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• 2011 Naples Forum on Service

  Heli Maria Holttinen (Speaker: Presenter)

  14.06.2011 → 17.06.2011

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• 2011 Naples Forum on Service

  Anu Helkkula (Speaker: Presenter)

  14.06.2011 → 17.06.2011

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• Nordic Centre at Fudan University

  Christian Grönroos (Visit abroad)

  26.09.2011 → 30.09.2011

  Activity: Visiting an external institution › Visit to other institution

• Universitat do Valencia

  Christian Grönroos (Visit abroad)

  09.04.2011 → 14.04.2011

  Activity: Visiting an external institution › Visit to other institution

• Arizona State University

  Christian Grönroos (Visit abroad)

  01.02.2011 → 17.02.2011

  Activity: Visiting an external institution › Visit to other institution

• Otago Forum 3

  Christian Grönroos (Speaker: Keynote)

  05.12.2011 → 09.12.2011

  Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars

• Opponent 16.11.2011 vid EM Hannu Saarijärvis doktorsdisputation

  Christian Grönroos (Opponent at public defence of doctoral thesis)

  16.11.2011

  Activity: Examination › Official participation in PhD thesis supervision, defence and examination