Department of Marketing

Research output

Research output per year 1984 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2025

• 1656 Article
• 1271 Conference contribution
• 393 Chapter
• 99 Commissioned report
• 345 More
  • 89 Doctoral Thesis
  • 67 Review Article
  • 63 Book
  • 47 Editorial
  • 41 Anthology
  • 10 Comment/debate
  • 7 Conference article
  • 5 Master's thesis
  • 4 Entry for encyclopedia / dictionary
  • 2 Foreword / postscript
  • 2 Book/Film/Article review
  • 2 Licenciate's thesis
  • 1 G1 Polytechnic thesis, Bachelor's thesis
  • 1 Letter
  • 1 Literature review
  • 1 Exhibition
  • 1 Software
  • 1 F3 Public artistic performance or exhibition

Research output per year

Research output per year

Search results

• 2013

  Crystallization and research in Asia

  Polsa, P., 2013, In: Qualitative Market Research: An International Journal. 16, 1, p. 76-93 18 p.

  Research output: Contribution to journal › Article › Scientific › peer-review
  7 Citations (Scopus)

• Cultural values and health care service quality in China: A case study of Tianjin's Number One Hospital

  Polsa, P., Fuxiang, W., Sääksjärvi, M. C. & Shuyuan, P., 2013, In: International Journal of Health Care Quality Assurance. 26, 1, p. 55-73 18 p.

  Research output: Contribution to journal › Article › Scientific › peer-review
  22 Citations (Scopus)

• Customer Activity in Service

  Mickelsson, K-J., 2013, In: Journal of Service Management. 24, 5, p. 534-552 19 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  • Service Industries 100%
  • Customers 100%
  • Service 100%
  • Roles 50%
  • Conceptualization 33%
  38 Citations (Scopus)

• Customer dominant value formation in service

  Heinonen, K., Strandvik, T. & Voima, P., 2013, In: European Business Review. 25, 2, p. 104-123 19 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  • Service Industries 100%
  • Customers 100%
  • Customer Requirement 25%
  • Service Process 25%
  • Enterprise 23%
  217 Citations (Scopus)

• Customer participation and value creation: A systematic review and research implications

  Mustak, M., Jaakkola, E. & Halinen, A., 2013, In: Managing Service Quality. 23, 4, p. 341-359 19 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  • Research 100%
  • Social Participation 100%
  • Systematic Review 100%
  • Customers 100%
  • Conceptualisation 100%
  211 Citations (Scopus)

• Defence Logistics: An Important Research Field in Need of Researchers

  Yoho, K. D., Rietjens, S. & Tatham, P., 2013, In: International Journal of Physical Distribution & Logistics Management. 43, 2, p. 80-96

  Research output: Contribution to journal › Article › Scientific › peer-review
  29 Citations (Scopus)

• Deregulation of and Mergers among American and Canadian Railroads: A Study of Four Decades

  Larson, P., 2013, In: Research in Transportation Business & Management. 6, p. 11-18 8 p.

  Research output: Contribution to journal › Article › Scientific › peer-review
  8 Citations (Scopus)

• Destination countries’ risk image as perceived by finnish travellers

  Björk, P. & Kauppinen-Räisänen, H., 2013, In: Finnish Journal of Tourism Research - Matkailututkimus - Turismforskning. 9, 1, p. 21-38

  Research output: Contribution to journal › Article › Scientific › peer-review

• Development and implementation of customer solutions: A study of process dynamics and market shaping

  Biggemann, S., Kowalkowski, C., Maley, J. & Brege, S., 2013, In: Industrial Marketing Management. 42, 7, p. 1083-1092

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  File
  70 Citations (Scopus)

• Diagnosing Service Brand Strength: Customer-Dominant Brand Relationship Mapping

  Strandvik, T. & Heinonen, K., 01.10.2013, In: Journal of Service Management. 24, 5, p. 502-519 18 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  • Tools 100%
  • Methodology 100%
  • Research 100%
  • Measurement 100%
  • Behavior 100%
  22 Citations (Scopus)

• Dieselstölder – ett åkarnas gissel

  Holtsung, H., Johannesson, J. & Ekwall, D., 2013, In: Silf Supply Chain Outlook. 2, p. 42-43

  Research output: Contribution to journal › Article › Professional

• Dieselstölder – hur hanteras de?

  Holtsung, H., Johannesson, J. & Ekwall, D., 2013, In: Silf Supply Chain Outlook. 3, p. 36-37 2 p.

  Research output: Contribution to journal › Article › Professional

• Disintermediation in Business-to-Business Service Channels: Mechanisms and Challenges

  Nordin, F., Brozovic, D. & Holmlund, M., 11.10.2013, In: Journal of Business-to-Business Marketing. 20, 4, p. 179-192 15 p.

  Research output: Contribution to journal › Article › Scientific › peer-review
  19 Citations (Scopus)

• Dream catching

  Strandvik, T. & Helkkula, A., 10.2013, In: Mercury Magazine. Autumn/Winter, 5-6, p. 21 1 p., Issue 5-6.

  Research output: Contribution to journal › Article › Professional

  File

• Editorial: Co-opetition in logistics and supply chain management research

  Kovacs, G. & Spens, K., 2013, In: International Journal of Physical Distribution & Logistics Management. 43, 7, p. 504-510 7 p.

  Research output: Contribution to journal › Article › Scientific

• Enabling service innovation: A dynamic capabilities approach

  Kindström, D., Kowalkowski, C. & Sandberg, E., 2013, In: Journal of Business Research. 66, 8, p. 1063-1073 11 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  File
  438 Citations (Scopus)

• Energy resources: Trajectories for Supply Chain Management

  Halldorsson, A. & Svanberg, M., 2013, In: Supply chain management. 18, 1, p. 66-73

  Research output: Contribution to journal › Article › Scientific › peer-review
  36 Citations (Scopus)

• Ethical Consumers' Brand Avoidance

  Rindell, A., Strandvik, T. & Wilén, K. B., 2013, In: Journal of Product and Brand Management. 22, 7, p. 484-490 7 p.

  Research output: Contribution to journal › Article › Scientific › peer-review
  38 Citations (Scopus)

• Ethics and Responsibility in Relationship Marketing: The Business School and the Next Generation of Managers

  Perret, J. & Holmlund, M., 29.10.2013, In: Marketing Intelligence & Planning. 31, 7, p. 746-763 18 p.

  Research output: Contribution to journal › Article › Scientific › peer-review
  8 Citations (Scopus)

• Exploration of congruence in perceptions of buyer-supplier attraction: A dyadic multiple case study

  Aminoff, A. & Tanskanen, K., 30.03.2013, In: Journal of Purchasing and Supply Management. 19, 3, p. 165-184 20 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  • Supplier 100%
  • Congruence 100%
  • Case Study 100%
  • Perception 100%
  • Success 50%
  28 Citations (Scopus)

• Exploring the link between the humanitarian logistician and training needs

  Allen, A., Kovacs, G., Masini, A., Vaillancourt, A. & van Wassenhove, L., 2013, In: Journal of Humanitarian Logistics and Supply Chain Management. 3, 2, p. 129-148

  Research output: Contribution to journal › Article › Scientific › peer-review

  File
  34 Citations (Scopus)

• Exploring the relationship between visitor attractions and events: definitions and management factors

  Weidenfeld, A. & Leask, A., 2013, In: Current Issues in Tourism. 16, 6, p. 552-569 18 p.

  Research output: Contribution to journal › Article › Scientific › peer-review
  33 Citations (Scopus)

• Finding market focus for solution business development

  Nenonen, S. & Storbacka, K., 2013, In: Journal of Business Market Management. 6, 3, p. 123-142 20 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

• Flytta julen!

  Finne, Å., 2013, In: Acatiimi. 16, 9, p. 22 1 p.

  Research output: Contribution to journal › Article › Professional

• Framgångsrik grön innovation i försörjningskedjan

  Ekwall, D., 2013, In: Silf Supply Chain Outlook. 4, p. 42-43 2 p.

  Research output: Contribution to journal › Article › Professional

• Generative mechanisms in project marketing – an agenda for inquiry

  Aspara, J., Hietanen, J., Mattila, P., Sihvonen, A. & Tikkanen, H., 2013, In: Journal of Global Scholars of Marketing Science : Bridging Asia and the World. 23, 2, p. 196-212 17 p.

  Research output: Contribution to journal › Article › Scientific › peer-review
  6 Citations (Scopus)

• Humanitarian Logistics: Enhancing the Engagement of Local Populations

  Sheppard, A., Tatham, P., Fisher, R. & Gapp, R., 2013, In: Journal of Humanitarian Logistics and Supply Chain Management. 3, 1, p. 22-26

  Research output: Contribution to journal › Article › Scientific › peer-review
  49 Citations (Scopus)

• ICT as a catalyst for service business orientation

  Kowalkowski, C., Kindström, D. & Gebauer, H., 2013, In: Journal of Business & Industrial Marketing. 28, 6, p. 506-513 8 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  File
  105 Citations (Scopus)

• Ireland could bring its development expertise to bear on emergency relief

  Heaslip, G., 25.11.2013, In: Irish Independent. 25.11.2013, p. 24 1 p.

  Research output: Contribution to journal › Article › General public

  Open Access

• Ja till en central lönuppgörelse!

  Finne, Å., 2013, In: Acatiimi. 16, 6, p. 18 1 p.

  Research output: Contribution to journal › Article › Professional

• Longitudinal Analysis of Digital Bonding in Buyer–Seller Relationships

  Salo, J. & Wendelin, R., 2013, In: Journal of Business-to-Business Marketing. 20, 1, p. 1-19 19 p.

  Research output: Contribution to journal › Article › Scientific › peer-review
  10 Citations (Scopus)

• Marketing beyond the frontier? Researching the new marketing landscape of virtual worlds

  Saren, M., Harwood, T., Ward, J. & Venkatesh, A., 2013, In: Journal of Marketing Management. 29, 13-14, p. 1435-1442

  Research output: Contribution to journal › Article › Scientific › peer-review
  17 Citations (Scopus)

• Marketing performance assessment systems and the business context

  Frösén, J., Tikkanen, H., Jaakkola, M. & Vassinen, A., 2013, In: European Journal of Marketing. 47, 5-6, p. 715-737 23 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  • Factor Analysis 100%
  32 Citations (Scopus)

• Nej till högre pensionsålder!

  Finne, Å., 2013, In: Acatiimi. 16, 3, p. 16 1 p.

  Research output: Contribution to journal › Article › Professional

• Network development and firm growth: A resource-based study of B2B Born Globals

  Sepulveda, F. & Gabrielsson, M., 2013, In: Industrial Marketing Management. 42, 5, p. 792-804 13 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  • Economic and Social Development 100%
  • Resource-Based 100%
  • Entrepreneurial Orientation 66%
  • Research 66%
  • Management 66%
  74 Citations (Scopus)

• New winds and the maturing of humanitarian logistics research

  Kovács, G. & Spens, K., 17.05.2013, In: Journal of Humanitarian Logistics and Supply Chain Management. 3, 1, p. 187-201 15 p.

  Research output: Contribution to journal › Article › Scientific
  1 Citation (Scopus)

• On Humanitarian Logistic Training and Education - Editorial

  Tatham, P. & Altay, N., 2013, In: Journal of Humanitarian Logistics and Supply Chain Management. 3, 2, p. 96-98

  Research output: Contribution to journal › Article › Scientific

• Pakkausdesign kohdalleen

  Kauppinen-Räisänen, H., 2013, In: Kehittyvä elintarvike. 3, p. 44-45 2 p.

  Research output: Contribution to journal › Article › Professional

• Positive social behaviors and suggestive selling in the same service encounter

  Söderlund, M., 2013, In: Managing Service Quality. 23, 4, p. 305-320 16 p.

  Research output: Contribution to journal › Article › Scientific › peer-review
  13 Citations (Scopus)

• Profitable customer management: reducing costs by influencing customer behaviour

  Persson, P. A., 2013, In: European Journal of Marketing. 47, 5/6, p. 857-876 20 p.

  Research output: Contribution to journal › Article › Scientific › peer-review
  17 Citations (Scopus)

• Re-investigating the Nature of Tangibility/Intangibility and its influence on Consumer Experiences

  Hellén, K. & Gummerus, J., 2013, In: Journal of Service Management. 24, 2, p. 130-150 21 p.

  Research output: Contribution to journal › Article › Scientific › peer-review
  35 Citations (Scopus)

• Remembered eating experiences described by the self, place, food, context and time

  Kauppinen-Räisänen, H., Gummerus, J. & Lehtola, K., 05.2013, In: British Food Journal. 115, 5, p. 666-685 20 p.

  Research output: Contribution to journal › Article › Scientific › peer-review
  93 Citations (Scopus)

• Rural organizational impacts, mitigation strategies, and resilience to the 2010 Darfield earthquake, New Zealand

  Whitman, Z. R., Wilson, T. M., Seville, E., Vargo, J., Stevenson, J. R., Kachali, H. & Cole, J., 2013, In: Natural Hazards. 69, 3, p. 1849-1875 27 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  • Surface Property 100%
  • Stress 50%
  • Electricity 50%
  • Damage 50%
  • Town 10%
  27 Citations (Scopus)

• Sales activity systematization and performance: Differences between product and service firms

  Parvinen, P., Aspara, J., Hietanen, J. & Kajalo, S., 2013, In: Journal of Business & Industrial Marketing. 28, 6, p. 494-505 12 p.

  Research output: Contribution to journal › Article › Scientific › peer-review
  7 Citations (Scopus)

• Sales coordination and structural complexity: A national-international comparison

  Rehme, J., Kowalkowski, C. & Nordigården, D., 2013, In: Journal of Business & Industrial Marketing. 28, 6, p. 514-522 8 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  File
  5 Citations (Scopus)

• Seasonality of cargo theft at transport chain locations

  Ekwall, D. & Lantz, B., 2013, In: International Journal of Physical Distribution & Logistics Management. 43, 9, p. 728 - 746

  Research output: Contribution to journal › Article › Scientific › peer-review
  20 Citations (Scopus)

• Services operations management and humanitarian logistics

  Heaslip, G., 2013, In: Journal of Humanitarian Logistics and Supply Chain Management. 3, 1, p. 37-51 15 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  • Logistics 100%
  • Service Operations 100%
  • Operations Management 100%
  • Business Process Management 100%
  • Knowledge 40%
  49 Citations (Scopus)

• Service Supply Chains and Customer Relationship Management

  Prasanna Venkatesan, S. R., 2013, In: Materials management review: MMR.

  Research output: Contribution to journal › Article › Scientific

• SERVSIG 2012: Innovative Service Perspectives: Editoral

  Heinonen, K., Helkkula, A. & Holmlund, M., 2013, In: Managing Service Quality. 23, 4, 4 p.

  Research output: Contribution to journal › Article › Scientific

  File

• Short-form version of the Benchmark Resilience Tool (BRT-53).

  Whitman, Z. R., Kachali, H., Roger, D., Vargo, J. & Seville, E., 01.07.2013, In: Measuring Business Excellence. 17, 3, p. 3-14 12 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  • Reliability 100%
  • Validity 33%
  54 Citations (Scopus)