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  • 2024

    Consumer Tribes

    Diaz Ruiz, C., 2024, Elgar Encyclopedia of Consumer Behavior. Gollnhofer, J., Hofstetter, R. & Tomczak, T. (eds.). Cheltenham: Edward Elgar, p. 113-115 3 p. (Elgar Encyclopedias in Business and Management).

    Research output: Chapter in Book/Report/Conference proceedingEntry for encyclopedia / dictionaryScientificpeer-review

  • Consumption-led Market Shaping

    Diaz Ruiz, C., 2024, Elgar Encyclopedia of Consumer Behavior. Gollnhofer, J., Hofstetter, R. & Tomczak, T. (eds.). Cheltenham: Edward Elgar, p. 121-123 3 p. (Elgar Encyclopedias in Business and Management).

    Research output: Chapter in Book/Report/Conference proceedingEntry for encyclopedia / dictionaryScientificpeer-review

  • Customer Journeys

    Diaz Ruiz, C., 2024, Elgar Encyclopedia of Consumer Behavior: This is the definition of ‘Customer Journeys’ in the book ‘Elgar Encyclopedia of Consumer Behavior’. Modern commercial landscapes are characterized by rapidly evolving markets, and this authoritative Encyclopedia acts as an essential navigational guide to such changeable consumer environments.. Gollnhofer, J., Hofstetter, R. & Tomczak, T. (eds.). Cheltenham: Edward Elgar, p. 134-136 3 p. (Elgar Encyclopedias in Business and Management).

    Research output: Chapter in Book/Report/Conference proceedingEntry for encyclopedia / dictionaryScientificpeer-review

  • Market Segmentation

    Diaz Ruiz, C., 2024, Elgar Encyclopedia of Consumer Behavior. Gollnhofer, J., Hofstetter, R. & Tomczak, T. (eds.). Cheltenham: Edward Elgar, p. 195-197 3 p. (Elgar Encyclopedias in Business and Management).

    Research output: Chapter in Book/Report/Conference proceedingEntry for encyclopedia / dictionaryScientificpeer-review