Photo of Annika Ravald

Annika Ravald

PhD

  • 431 Citations
  • 5 h-Index
19962020

Research output per year

If you made any changes in Pure these will be visible here soon.

Personal profile

Education information

Doctor of Science (Economics and Business Administration), Business Economics, Hanken School of Economics, Finland, 2009

External positions

Adjunct Professor in Marketing, University of Vaasa

06.2014 → …

Keywords

  • 512 Business and Management
  • marketing, strategy, network and relationships dynamics, service dynamics, value creation

Fingerprint Dive into the research topics where Annika Ravald is active. These topic labels come from the works of this person. Together they form a unique fingerprint.

  • 6 Similar Profiles

Network Recent external collaboration on country level. Dive into details by clicking on the dots.

Research Output

Managing relationship gaps: A practitioner perspective

Nordin, F. & Ravald, A., 2016, In : Journal of Business Research. 69, 7, p. 2490-2497 8 p.

Research output: Contribution to journalArticleScientificpeer-review

8 Citations (Scopus)

Making sense of service dynamics: the honeybee metaphor

Brozovic, D., Ravald, A. & Nordin, F., 2015, In : Journal of Services Marketing. 29, 6/7, p. 634-644

Research output: Contribution to journalArticleScientificpeer-review

4 Citations (Scopus)

Small Firms - Born Service Logicians?

Ravald, A. & Björk, P., 2015, The Nordic School: Service Marketing and Management in the Future. Gummerus, J. & von Koskull, C. (eds.). Helsinki: Hanken School of Economics, p. 335-351 17 p.

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

Open Access

My Customers Are in My Blind Spot: Are They Changing and I Cannot See It?

Wägar, K., Roos, I., Ravald, A. & Edvardsson, B., 01.05.2012, In : Journal of Service Research. 15, 2, p. 150-165 16 p.

Research output: Contribution to journalArticleScientificpeer-review

  • 5 Citations (Scopus)

    Service as business logic: implications for value creation and marketing

    Grönroos, C. & Ravald, A., 2011, In : Journal of Service Management. 22, p. 5-22 18 p.

    Research output: Contribution to journalArticleScientificpeer-review

    396 Citations (Scopus)

    Prizes

    Journal of Service Management Outstanding Paper Award 2011

    Annika Ravald (Recipient), 31.01.2012

    Prize: Prizes and awards

  • Activities

    Faculty Opponent

    Annika Ravald (Opponent at public defence of doctoral thesis)
    01.04.2016

    Activity: ExaminationOfficial participation in PhD thesis supervision, defence and examination

    Faculty Opponent

    Annika Ravald (Opponent at public defence of doctoral thesis)
    05.06.2015

    Activity: ExaminationOfficial participation in PhD thesis supervision, defence and examination

    Journal of Service Management (Journal)

    Annika Ravald (Reviewer)
    31.01.2017

    Activity: Publication peer-review and editorial workScientific journal

    Journal of Business Research (Journal)

    Annika Ravald (Reviewer)
    28.02.2016

    Activity: Publication peer-review and editorial workScientific journal

    Fredrik Nordin

    Annika Ravald (Host)
    17.02.201618.02.2016

    Activity: Hosting a visitorHosted academic visit at Hanken