Research output per year
Research output per year
Personal profile
Education information
Doctor of Science (Economics and Business Administration), Business Economics, Hanken School of Economics, Finland, 2009
External positions
Adjunct Professor in Marketing, University of Vaasa
06.2014 → …Keywords
- 512 Business and Management
- marketing, strategy, network and relationships dynamics, service dynamics, value creation
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Research output
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Managing relationship gaps: A practitioner perspective
Nordin, F. & Ravald, A., 2016, In: Journal of Business Research. 69, 7, p. 2490-2497 8 p.Research output: Contribution to journal › Article › Scientific › peer-review
8 Citations (Scopus) -
Making sense of service dynamics: the honeybee metaphor
Brozovic, D., Ravald, A. & Nordin, F., 2015, In: Journal of Services Marketing. 29, 6/7, p. 634-644Research output: Contribution to journal › Article › Scientific › peer-review
4 Citations (Scopus) -
Small Firms - Born Service Logicians?
Ravald, A. & Björk, P., 2015, The Nordic School: Service Marketing and Management in the Future. Gummerus, J. & von Koskull, C. (eds.). Helsinki: Hanken School of Economics, p. 335-351 17 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review
Open Access -
My Customers Are in My Blind Spot: Are They Changing and I Cannot See It?
Wägar, K., Roos, I., Ravald, A. & Edvardsson, B., 01.05.2012, In: Journal of Service Research. 15, 2, p. 150-165 16 p.Research output: Contribution to journal › Article › Scientific › peer-review
6 Citations (Scopus) -
Service as business logic: implications for value creation and marketing
Grönroos, C. & Ravald, A., 2011, In: Journal of Service Management. 22, p. 5-22 18 p.Research output: Contribution to journal › Article › Scientific › peer-review
441 Citations (Scopus)
Prizes
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Journal of Service Management Outstanding Paper Award 2011
Ravald, Annika (Recipient), 31.01.2012
Prize: Prizes and awards
Activities
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Faculty Opponent
Annika Ravald (Opponent at public defence of doctoral thesis)
01.04.2016Activity: Examination › Official participation in PhD thesis supervision, defence and examination
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Faculty Opponent
Annika Ravald (Opponent at public defence of doctoral thesis)
05.06.2015Activity: Examination › Official participation in PhD thesis supervision, defence and examination
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Journal of Service Management (Journal)
Annika Ravald (Reviewer)
31.01.2017Activity: Publication peer-review and editorial work › Scientific journal
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Nishtant Kumar
Annika Ravald (Host)
17.02.2016 → 18.02.2016Activity: Hosting a visitor › Hosted academic visit at Hanken
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Thesis supervisor
Annika Ravald (Thesis Supervisor)
08.11.2016Activity: Examination › Official participation in PhD thesis supervision, defence and examination