Research output per year
Research output per year
Personal profile
Education information
Doctor of Science (Economics and Business Administration), Business Economics, Hanken School of Economics, Finland, 2010Keywords
- 512 Business and Management
- Service Innovations
- value, experience
- practice
Fingerprint
Dive into the research topics where Anu Helkkula is active. These topic labels come from the works of this person. Together they form a unique fingerprint.
- 1 Similar Profiles
Collaborations and top research areas from the last five years
Recent external collaboration on country/territory level. Dive into details by clicking on the dots or
Research output
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Am I worth it? Gifting myself with luxury
Kauppinen-Räisänen, H., Gummerus, J., von Koskull, C., Finne, Å., Helkkula, A., Kowalkowski, C. & Rindell, A., 2014, In: Journal of Fashion Marketing and Management. 18, 2, p. 112-132 21 p.Research output: Contribution to journal › Article › Scientific › peer-review
File22 Citations (Scopus) -
SERVSIG 2012: Innovative Service Perspectives: Editoral
Heinonen, K., Helkkula, A. & Holmlund, M., 2013, In: Managing Service Quality. 23, 4, 4 p.Research output: Contribution to journal › Article › Scientific
File -
Practices and experiences: challenges and opportunities for value research
Helkkula, A., Kelleher, C. & Pihlström, M. H., 2012, In: Journal of Service Management. 23, 4, p. 554-570 17 p.Research output: Contribution to journal › Article › Scientific › peer-review
File64 Citations (Scopus) -
Characterizing Value as an Experience – Implications for Researchers and Managers
Helkkula, A., Kelleher, C. & Pihlström, M. H., 02.2012, In: Journal of Service Research. 15, 1, p. 59-75 17 p.Research output: Contribution to journal › Article › Scientific › peer-review
File482 Citations (Scopus) -
Characterising the concept of service experience
Helkkula, A., 2011, In: Journal of Service Management. 22, 3, p. 367-389 23 p.Research output: Contribution to journal › Article › Scientific › peer-review
199 Citations (Scopus)
Projects
- 4 Finished
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Always a Happy Ending? Who, When and How should Users be engaged in Service Innovation
Helkkula, A. (Project manager, academic), Gummerus, J. (Project participant), Koskull von, C. (Project participant), Toivonen, M. (Project manager, academic) & Dube, A. (Project participant)
01.01.2012 → 31.08.2015
Project: Externally funded project
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INNOPEX Service innovation from the provider perspective and as a customer experience
Helkkula, A. (Project manager, academic)
01.01.2010 → 31.12.2011
Project: Externally funded project
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The Role of Customer Information in Service Innovation (CInSIn)
Koskull von, C. (Project manager, academic) & Helkkula, A. (Project participant)
01.08.2008 → 31.01.2013
Project: Externally funded project
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VALU, Tools for Identifying Human Needs and Values in Designing Successful Technology Products
Helkkula, A. (Project manager, academic)
01.01.2007 → 31.03.2009
Project: Externally funded project
Activities
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AI in Doctoral Studies – Possibilities and Challenges
Helkkula, A. (Speaker) & Diaz Ruiz, C. A. (Speaker)
12.10.2023Activity: Talk or presentation › Invited talk
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University of Naples Federico II
Helkkula, A. (Visit abroad)
14.05.2018 → 22.05.2018Activity: Visiting an external institution › Visit to other institution
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University of Strathclyde
Helkkula, A. (Visit abroad)
14.05.2017 → 18.05.2017Activity: Visiting an external institution › Visit to other institution
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University of Naples Federico II
Helkkula, A. (Visit abroad)
05.2017 → 06.2017Activity: Visiting an external institution › Visit to other institution
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International Business and Consumer Research (IBCR) Conference
Helkkula, A. (Member of organizing committee)
28.01.2017 → 15.02.2017Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars
Prizes
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Best paper award: Naples Forum on Service 2013
Helkkula, A. (Recipient), 21.06.2013
Prize: Prizes and awards
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Hanken Foundation reward for articles in scholarly journals
Helkkula, A. (Recipient), 2017
Prize: Prizes and awards
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Journal of Service Management 2016 Highly Commended Award
Jaakkola, E. (Recipient), Helkkula, A. (Recipient) & Aarikka-Stenroos, L. (Recipient), 19.06.2016
Prize: Prizes and awards
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Shugan’s Top 20 Marketing Meta-Journal (Most Cited Marketing Articles in the world) since 2011
Helkkula, A. (Recipient), 2015
Prize: Prizes and awards
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Summer AMA Conference, Best paper – Consumer Welfare and Transformative Consumer Research, Gallan, A. and Helkkula, A., Patient Healing in Health Care: Exploring Causal Attributions and Implications for Well-being.
Gallan, A. (Recipient) & Helkkula, A. (Recipient), 05.08.2017
Prize: Prizes and awards
Press/Media
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Kommuntikationsrevolution: därför kan det kännas som att du känner Isac Elliot
12.11.2019
1 Media contribution
Press/Media: Press / Media