Research output per year
Research output per year
Personal profile
Education information
Doctor of Science (Economics and Business Administration), Business Economics, Hanken School of Economics, Finland, 2010
Keywords
- 512 Business and Management
- Service Innovations
- value, experience
- practice
Fingerprint
Dive into the research topics where Anu Helkkula is active. These topic labels come from the works of this person. Together they form a unique fingerprint.
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Network
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Research output
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Am I worth it? Gifting myself with luxury
Kauppinen-Räisänen, H., Gummerus, J., von Koskull, C., Finne, Å., Helkkula, A., Kowalkowski, C. & Rindell, A., 2014, In: Journal of Fashion Marketing and Management. 18, 2, p. 112-132 21 p.Research output: Contribution to journal › Article › Scientific › peer-review
File16 Citations (Scopus) -
SERVSIG 2012: Innovative Service Perspectives: Editoral
Heinonen, K., Helkkula, A. & Holmlund, M., 2013, In: Managing Service Quality. 23, 4, 4 p.Research output: Contribution to journal › Article › Scientific
File -
Practices and experiences: challenges and opportunities for value research
Helkkula, A., Kelleher, C. & Pihlström, M. H., 2012, In: Journal of Service Management. 23, 4, p. 554-570 17 p.Research output: Contribution to journal › Article › Scientific › peer-review
File54 Citations (Scopus) -
Characterizing Value as an Experience – Implications for Researchers and Managers
Helkkula, A., Kelleher, C. & Pihlström, M. H., 02.2012, In: Journal of Service Research. 15, 1, p. 59-75 17 p.Research output: Contribution to journal › Article › Scientific › peer-review
File383 Citations (Scopus) -
Characterising the concept of service experience
Helkkula, A., 2011, In: Journal of Service Management. 22, 3, p. 367-389 23 p.Research output: Contribution to journal › Article › Scientific › peer-review
157 Citations (Scopus)
Projects
- 4 Finished
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Always a Happy Ending? Who, When and How should Users be engaged in Service Innovation
Helkkula, A., Gummerus, J., Koskull von, C., Toivonen, M. & Dube, A.
01.01.2012 → 31.08.2015
Project: Externally funded project
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INNOPEX Service innovation from the provider perspective and as a customer experience
01.01.2010 → 31.12.2011
Project: Externally funded project
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The Role of Customer Information in Service Innovation (CInSIn)
Koskull von, C. & Helkkula, A.
01.08.2008 → 31.01.2013
Project: Externally funded project
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VALU, Tools for Identifying Human Needs and Values in Designing Successful Technology Products
01.01.2007 → 31.03.2009
Project: Externally funded project
Activities
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University of Naples Federico II
Anu Helkkula (Visit abroad)
14.05.2018 → 22.05.2018Activity: Visiting an external institution › Visit to other institution
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International Business and Consumer Research (IBCR) Conference
Anu Helkkula (Member of organizing committee)
28.01.2017 → 15.02.2017Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars
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University of Naples Frederico II
Anu Helkkula (Visit abroad)
05.2017 → 06.2017Activity: Visiting an external institution › Visit to other institution
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University of Strathclyde, Business School
Anu Helkkula (Visit abroad)
14.05.2017 → 18.05.2017Activity: Visiting an external institution › Visit to other institution
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Marketing Theory (Journal)
Anu Helkkula (Reviewer)
2016 → 2017Activity: Publication peer-review and editorial work › Scientific journal
Prizes
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Best paper award: Naples Forum on Service 2013
Helkkula, Anu (Recipient), 21.06.2013
Prize: Prizes and awards
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Hanken Foundation reward for articles in scholarly journals
Helkkula, Anu (Recipient), 2017
Prize: Prizes and awards
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Journal of Service Management 2016 Highly Commended Award
Jaakkola, Elina (Recipient), Helkkula, Anu (Recipient) & Aarikka-Stenroos, Leena (Recipient), 19.06.2016
Prize: Prizes and awards
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Shugan’s Top 20 Marketing Meta-Journal (Most Cited Marketing Articles in the world) since 2011
Helkkula, Anu (Recipient), 2015
Prize: Prizes and awards
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Summer AMA Conference, Best paper – Consumer Welfare and Transformative Consumer Research, Gallan, A. and Helkkula, A., Patient Healing in Health Care: Exploring Causal Attributions and Implications for Well-being.
Gallan, Andrew (Recipient) & Helkkula, Anu (Recipient), 05.08.2017
Prize: Prizes and awards
Press/Media
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Kommuntikationsrevolution: därför kan det kännas som att du känner Isac Elliot
12.11.2019
1 Media contribution
Press/Media: Press / Media