• 1537 Citations
  • 15 h-Index
20042019

Research output per year

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Personal profile

Education information

Doctor of Science (Economics and Business Administration), Business Economics, Hanken School of Economics, Finland, 2011

Keywords

  • 512 Business and Management
  • Customers and Relations
  • Business, Markets and Societal Dynamics

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Research Output

  • 5 Citations (Scopus)

    Exploring value propositions and service innovation: a service-dominant logic study

    Skålén, P., Gummerus, J., von Koskull, C. & Magnusson, P., 2015, In : Journal of the Academy of Marketing Science. 43, 2, p. 137-158

    Research output: Contribution to journalArticleScientificpeer-review

    149 Citations (Scopus)

    The service revolution and its marketing implications: Service logic versus service-dominant logic

    Grönroos, C. & Gummerus, J., 2014, In : Managing Service Quality. 24, 3, p. 206 - 229

    Research output: Contribution to journalArticleScientificpeer-review

    163 Citations (Scopus)

    Value Creation Processes and Value Outcomes in Marketing Theory - Strangers or Siblings?

    Gummerus, J., 2013, In : Marketing Theory. 13, 1, p. 19–46

    Research output: Contribution to journalArticleScientificpeer-review

    148 Citations (Scopus)

    Customer Engagement in a Facebook Brand Community

    Gummerus, J., Liljander, V., Weman, E. & Pihlström, M. H., 2012, In : Management Research Review. 35, 9, p. 857 - 877 21 p.

    Research output: Contribution to journalArticleScientificpeer-review

    347 Citations (Scopus)

    Prizes

    Citations of Excellence winners: 2016

    Johanna Gummerus (Recipient), 2016

    Prize: Prizes and awards

  • Emerald Award for Excellence 2015

    Johanna Gummerus (Recipient), 2014

    Prize: Prizes and awards

  • Activities

    Managing Service Quality (Journal)

    Johanna Gummerus (Member of editorial board)
    01.01.2015 → …

    Activity: Publication peer-review and editorial workScientific journal

    Journal of Services Marketing (Journal)

    Johanna Gummerus (Regional Editor)
    09.2014 → …

    Activity: Publication peer-review and editorial workScientific journal

    Pre-examination of Laura Salmivaara's thesis

    Johanna Gummerus (Pre-examiner of doctoral thesis manuscript)
    23.01.202002.04.2020

    Activity: ExaminationOfficial participation in PhD thesis supervision, defence and examination

    Opponent at public defence of Lotta Alhonnoro

    Johanna Gummerus (Pre-examiner of doctoral thesis manuscript)
    28.02.2020

    Activity: ExaminationOfficial participation in PhD thesis supervision, defence and examination

    Press / Media

    Därför stressar vi över vår ekonomi

    Johanna Gummerus

    07.02.2017

    1 Media contribution

    Press/Media: Press / Media

    Dina Pengar

    Johanna Gummerus

    22.10.2015

    1 Media contribution

    Press/Media: Press / Media

    Makuuni tar upp kampen mot filmjättar på nätet

    Johanna Gummerus

    05.05.2013

    1 Media contribution

    Press/Media: Press / Media