Research output per year
Research output per year
PhD
P.O. Box 479
00101 Helsinki
Finland
Research activity per year
ACADEMIC POSITIONS
Professor of Service and Relationship Marketing, Department of Marketing, Hanken School of Economics, Helsinki, Finland (Since January 2015)
Professor II, Department of Strategy and Management, Norwegian School of Economics, Norway (since January 2024)
American Marketing Association SERVSIG, Co-Chair (since June 2022)
Fulbright Scholar, University of Massachusetts Boston (2018)
POSITIONS OF TRUST
Board member, CTF Center for Service Research, Karlstad University (since 2019)
Chair, Finnish Union of University Professors, local chapter (since 2015)
Director, CERS Centre for Relationship Marketing and Service Management, Hanken School of Economics, Helsinki, Finland (2010 – 2023)
Head of Subject, Department of Marketing, Hanken School of Economics (2023-2025)
Co-chair, Research Area Competition Economics & Service Strategy, Hanken School of Economics (2019-2023)
Adjunct Professor (Docent) of Marketing, specifically customer-centric service marketing University of Tampere (2013-2019)
PAST ACADEMIC POSITIONS
Assistant Professor (tenure track) and Assistant Professor, Department of Marketing, Hanken School of Economics, Helsinki, Finland (2005-2014)
Post Doctoral Researcher, LTT Research LTD, Helsinki School of Economics (2004)
Doctoral researcher, FCSRM Finnish Centre for Service and Relationship Management graduate school, Helsinki, Finland (2001-2004)
Assistant Professor, Department of Marketing, Swedish School of Economics and Business Administration, Helsinki, Finland (1999-2000)
Google scholar | LinkedIn | ResearchGate | Academia.edu
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
Co-editor, Journal of Services Marketing, Emerald Publishing Limited
06.2024 → …
Associate Editor, International Journal of Consumer Studies
08.2022 → …
Co-chair, American Marketing Association Service special interest group SERVSIG
06.2022 → …
Associate Editor, Journal of Service Theory and Practice, Emerald Publishing Limited
01.2019 → …
Fulbright fellow, University of Massachusetts
02.2018 → 06.2018
Board member, Finnish Association for Business Administration (Kauppatieteellinen yhdistys)
04.2014 → 03.2020
Adjunct professor, Tampere University
2013 → 2019
Research output: Contribution to journal › Article › Scientific › peer-review
Research output: Contribution to journal › Article › Scientific › peer-review
Research output: Contribution to journal › Article › Scientific › peer-review
Research output: Contribution to journal › Article › Scientific › peer-review
Research output: Contribution to journal › Article › Scientific › peer-review
Heinonen, K. (PI) & Liewendahl, H. (Project participant)
01.11.2023 → 01.11.2024
Project: Externally funded project
Heinonen, K. (PI) & Liewendahl, H. (Contact person)
01.04.2023 → 31.10.2023
Project: Externally funded project
Heinonen, K. (PI), Ciuchita, R. (Project participant) & Rahman, A. (Project participant)
01.01.2021 → 31.12.2023
Project: Externally funded project
Heinonen, K. (Project manager, academic) & Liewendahl, H. (Project participant)
01.01.2019 → 31.07.2021
Project: Externally funded project
Heinonen, K. (Chair)
Activity: Membership › Membership in special-interest organisation
Heinonen, K. (Associate Editor)
Activity: Publication peer-review and editorial work › Scientific journal
Heinonen, K. (Board member)
Activity: Membership › Membership in academic committee, council, board
Heinonen, K. (Associate Editor)
Activity: Publication peer-review and editorial work › Scientific journal
Heinonen, K. (Member of editorial board)
Activity: Publication peer-review and editorial work › Scientific journal
Heinonen, K. (Recipient) & Medberg, G. (Recipient), 11.06.2019
Prize: Prizes and awards
Heinonen, K. (Recipient), Jaakkola, E. (Recipient) & Neganova, I. (Recipient), 2019
Prize: Prizes and awards
Heinonen, K. (Recipient), 2018
Prize: Prizes and awards
Heinonen, K. (Recipient), 2016
Prize: Prizes and awards
Heinonen, K. & Dahlén, M.
07.10.2024
1 Media contribution
Press/Media: Press / Media
21.11.2021
1 item of Media coverage
Press/Media: Press / Media
22.09.2021
1 Media contribution
Press/Media: Press / Media
23.06.2021
1 item of Media coverage
Press/Media: Press / Media