Research output per year
Research output per year
Personal profile
Education information
Doctor of Science (Economics and Business Administration), Business Economics, Åbo universitet, Finland, 2020Fingerprint
Dive into the research topics where Larissa Braz Becker is active. These topic labels come from the works of this person. Together they form a unique fingerprint.
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Collaborations and top research areas from the last five years
Recent external collaboration on country/territory level. Dive into details by clicking on the dots or
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Customer experience: fundamental premises and implications for research
Becker, L. & Jaakkola, E., 2020, In: Journal of the Academy of Marketing Science. 48, p. 630-648Research output: Contribution to journal › Article › Scientific › peer-review
Open AccessFile537 Citations (Scopus) -
An experiential perspective on uncertainty in peer-to-peer platform services
Pérez López, R., Yrjölä, M., Becker, L., Panina, E. & Saarijärvi, H., 17.03.2025, In: Journal of Service Management. 36, 6, p. 29-52Research output: Contribution to journal › Article › Scientific › peer-review
Open AccessFile -
Customer journey partitioning: A customer-centric conceptualization beyond stages and touchpoints
Reitsamer, B. F. & Becker, L., 2024, In: Journal of Business Research. 181, 12 p., 114745.Research output: Contribution to journal › Article › Scientific › peer-review
Open AccessFile2 Citations (Scopus) -
Actor experience: Bridging individual and collective-level theorizing
Becker, L., Karpen, I. O., Kleinaltenkamp, M., Jaakkola, E., Helkkula, A. & Nuutinen, M., 11.01.2023, In: Journal of Business Research. 158, 113658.Research output: Contribution to journal › Article › Scientific › peer-review
Open AccessFile10 Citations (Scopus) -
Toward a goal-oriented view of customer journeys
Becker, L., Jaakkola, E. & Halinen, A., 2020, In: Journal of Service Management. 31, 4, p. 767-790Research output: Contribution to journal › Article › Scientific › peer-review
Open AccessFile40 Citations (Scopus)
Activities
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Ingo Oswald Karpen
Becker, L. (Host)
03.02.2025 → 07.02.2025Activity: Hosting a visitor › Hosted academic visit at Hanken
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Journal of Consumer Marketing (Journal)
Becker, L. (Reviewer)
02.2025 → …Activity: Publication peer-review and editorial work › Scientific journal
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Italian Journal of Marketing (Journal)
Becker, L. (Reviewer)
2025 → …Activity: Publication peer-review and editorial work › Peer review / evaluation of conference papers
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58th Hawaii International Conference on System Sciences
Becker, L. (Speaker: Presenter)
2025Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars
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Building and benefiting from true customer centricity
Becker, L. (Speaker)
2025Activity: Talk or presentation › Invited talk
Prizes
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Best paper award – QUIS16
Becker, L. (Recipient) & Jaakkola, E. (Recipient), 2019
Prize: Prizes and awards
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Astor Roca de Barcellos
Becker, L. (Recipient) & Lazzarotto, J. (Recipient), 2015
Prize: Prizes and awards