Research output per year
Research output per year
Personal profile
Education information
Doctor of Science (Economics and Business Administration), Business Economics, Åbo universitet, Finland, 2020Fingerprint
Dive into the research topics where Larissa Braz Becker is active. These topic labels come from the works of this person. Together they form a unique fingerprint.
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Collaborations and top research areas from the last five years
Recent external collaboration on country/territory level. Dive into details by clicking on the dots or
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Customer experience: fundamental premises and implications for research
Becker, L. & Jaakkola, E., 2020, In: Journal of the Academy of Marketing Science. 48, p. 630-648Research output: Contribution to journal › Article › Scientific › peer-review
Open AccessFile661 Citations (Scopus) -
An experiential perspective on uncertainty in peer-to-peer platform services
Pérez López, R., Yrjölä, M., Becker, L., Panina, E. & Saarijärvi, H., 17.03.2025, In: Journal of Service Management. 36, 6, p. 29-52 24 p.Research output: Contribution to journal › Article › Scientific › peer-review
Open AccessFile1 Citation (Scopus) -
Customer journey partitioning: A customer-centric conceptualization beyond stages and touchpoints
Reitsamer, B. F. & Becker, L., 2024, In: Journal of Business Research. 181, 12 p., 114745.Research output: Contribution to journal › Article › Scientific › peer-review
Open AccessFile17 Citations (Scopus) -
Actor experience: Bridging individual and collective-level theorizing
Becker, L., Karpen, I. O., Kleinaltenkamp, M., Jaakkola, E., Helkkula, A. & Nuutinen, M., 11.01.2023, In: Journal of Business Research. 158, 113658.Research output: Contribution to journal › Article › Scientific › peer-review
Open AccessFile24 Citations (Scopus) -
Toward a goal-oriented view of customer journeys
Becker, L., Jaakkola, E. & Halinen, A., 2020, In: Journal of Service Management. 31, 4, p. 767-790Research output: Contribution to journal › Article › Scientific › peer-review
Open AccessFile48 Citations (Scopus)
Activities
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Your role in the Aktia Experience
Braz Becker, L. (Speaker)
2026Activity: Talk or presentation › Invited talk
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Evaluation committee member
Braz Becker, L. (Pre-examiner of doctoral thesis manuscript)
2026Activity: Examination › Official participation in PhD thesis supervision, defence and examination
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Karlstad University
Braz Becker, L. (Visit abroad)
11.2025Activity: Visiting an external institution › Visit to other institution
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Customer Centricity at Andritz
Braz Becker, L. (Speaker)
11.2025Activity: Talk or presentation › Invited talk
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Practice Theory Gathering
Braz Becker, L. (Attendee)
11.2025Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars
Prizes
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Best paper award – QUIS16
Becker, L. (Recipient) & Jaakkola, E. (Recipient), 2019
Prize: Prizes and awards
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Astor Roca de Barcellos
Becker, L. (Recipient) & Lazzarotto, J. (Recipient), 2015
Prize: Prizes and awards