No photo of Per Kristensson
  • Source: Scopus
  • Calculated based on no. of publications stored in Pure and citations from Scopus
20152019

Research output per year

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  • 2019

    Introduction

    Kristensson, P., Magnusson, P. & Witell, L., 2019, Service innovation for sustainable business  : Stimulating, realizing and capturing the value from service innovation. Kristensson, P., Magnusson, P. & Witell, L. (eds.). New Jersey: World Scientific, p. 1-14 14 p.

    Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

  • Servitization goes to the psychologist

    Kristensson, P. & Magnusson, P. R., 2019, Service Innovation for Sustainable Business: Stimulating, Realizing and Capturing the Value from Service Innovation. Kristensson, P., Magnusson, P. & Witell, L. (eds.). New Jersey: World Scientific, p. 163-177 15 p.

    Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

  • 2017

    Overcoming resistance to adopt innovations: softening innovation resistance through trusting beliefs

    Nysveen, H. & Kristensson, P., 2017, Innovating for Trust. Lüders, M., Andreassen, T. W., Clatworthy, S. & Hillestad, T. (eds.). Edward Elgar, p. 339-352

    Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

    1 Citation (Scopus)
  • Why customers do and do not switch

    Kristensson, P., Nysveen, H. & Thorbjørnsen, H., 2017, Innovating for Trust. Lüders, M., Andreassen, T. W., Clatworthy, S. & Hillestad, T. (eds.). Edward Elgar, p. 353-371

    Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

    1 Citation (Scopus)
  • 2015

    Customer perception and experience

    Kristensson, P., 2015, The Sage Encyclopedia of Quality and the Service Economy. Dahlgaard-Park, S. M. (ed.). Thousand Oaks, California : Sage publications, 6 p.

    Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review