Research output per year
Research output per year
Personal profile
Education information
Master of Science (Economics and Business Administration), Business Economics, University of Oulu, Finland, 2020Fingerprint
Dive into the research topics where Syeda Khatoon is active. These topic labels come from the works of this person. Together they form a unique fingerprint.
- 1 Similar Profiles
Research output
- 1 Master's thesis
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Understanding blockchain technology in retail branding for enhancing customer experience and strengthening the retail brand-customer relationship
Khatoon, S., 17.06.2020, Oulun yliopisto. 117 p.Research output: Thesis › Master's thesis
Open Access
Projects
- 1 Active
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AI-Enhanced Elderly Home Care: Unveiling Co-Customer in Holistic Customer Experiences
Khatoon, S. (CoI)
Markus Wallenberg's Foundation
01.09.2024 → 31.08.2025
Project: Externally funded project
Activities
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Who is the customer in customer experience?
Khatoon, S. (Speaker)
04.06.2025Activity: Talk or presentation › Oral presentation
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“Integrating AI in Elderly Home Care: Role of Multiple Actors in Enhancing Holistic Customer Experience"
Khatoon, S. (Speaker)
11.12.2024Activity: Talk or presentation › Oral presentation
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How can organizations integrate technology in service delivery processes to support their customers and employees?
Khatoon, S. (Speaker)
06.12.2024Activity: Talk or presentation › Oral presentation
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Let's Talk About Service 11th Edition
Khatoon, S. (Attendee)
04.12.2024 → 06.12.2024Activity: Participating in or organising an event › Organisation of / participation in conferences, workshops, courses, seminars