Professor of Marketing 2005-
Programme Manager of Master's Programme in Business and Management 2016-
Programme Director, Hanken, 2013-2016
Head of the Department of Marketing 2002-2009
First Vice Rector (Dean) of Hanken 2007-2009
Research interests: Consumer behavior, service marketing, e-service
Teaching: Ph.D. supervision, Research Seminar, Master theses supervision, Managing the Research Process
Positons of trust:
- Programme Director (B.Sc. and M.Sc. Programmes), 1.9.2013-31.12.2016
- Director of KATAJA, the Finnish Doctoral Programme in Business Studies, 2012-2016
- Member of the Research Committee of the Jan Wallander and Tom Hedelius Foundation, and the Tore Browaldh Foundation, Sweden (1.1.2014-)
- Vice Rector 2007-2009
- Head of the Department of Marketing 2002-2009.
- Programme Manager of the Master's Programme Business and Management 2016-
- Programme Director of the Master's Degree Programme in Marketing 2002-2013
- Member of the Hanken board 2007-2012
Visits abroad:
- 2000-2001, one year visiting scholar at Maastricht University, The Netherlands.
- 2004, two months visiting professor at Roskilde University, Denmark.
- 2008, two weeks, visiting professor at University of Liège, Belgium.
- 2012, one week, visiting professor at University of Gothenburg, Sweden.
- 2013, one week, visiting professor at Stockholm School of Economics, Sweden
Editorial Board Memberships:
- European Business Review
- European Journal of Marketing
- International Journal of Internet Marketing and Advertising
- International Journal of Retailing and Consumer Services
- Journal of Service Management
- Journal of Service Research
External evaluator, for example:
- Professor, Norwegian School of Economics (NHH),
Research interests: Consumer behavior, service marketing, e-service
Teaching: Ph.D. supervision, Research Seminar, Master theses supervision, Managing the Research Process
Positons of trust:
- Programme Director (B.Sc. and M.Sc. Programmes), 1.9.2013-31.12.2016
- Director of KATAJA, the Finnish Doctoral Programme in Business Studies, 2012-2016
- Member of the Research Committee of the Jan Wallander and Tom Hedelius Foundation, and the Tore Browaldh Foundation, Sweden (1.1.2014-)
- Vice Rector 2007-2009
- Head of the Department of Marketing 2002-2009.
- Programme Manager of the Master's Programme Business and Management 2016-
- Programme Director of the Master's Degree Programme in Marketing 2002-2013
- Member of the Hanken board 2007-2012
Visits abroad:
- 2000-2001, one year visiting scholar at Maastricht University, The Netherlands.
- 2004, two months visiting professor at Roskilde University, Denmark.
- 2008, two weeks, visiting professor at University of Liège, Belgium.
- 2012, one week, visiting professor at University of Gothenburg, Sweden.
- 2013, one week, visiting professor at Stockholm School of Economics, Sweden
Editorial Board Memberships:
- European Business Review
- European Journal of Marketing
- International Journal of Internet Marketing and Advertising
- International Journal of Retailing and Consumer Services
- Journal of Service Management
- Journal of Service Research
External evaluator, for example:
- Professorship, Norwegian School of Economics (NHH),
Research interests: Consumer behavior, service marketing, e-service
Teaching: Ph.D. supervision, Research Seminar, Master theses supervision, Managing the Research Process
Positons of trust:
- Programme Director (B.Sc. and M.Sc. Programmes), 1.9.2013-31.12.2016
- Director of KATAJA, the Finnish Doctoral Programme in Business Studies, 2012-2016
- Member of the Research Committee of the Jan Wallander and Tom Hedelius Foundation, and the Tore Browaldh Foundation, Sweden (1.1.2014-)
- Vice Rector 2007-2009
- Head of the Department of Marketing 2002-2009.
- Programme Manager of the Master's Programme Business and Management 2016-
- Programme Director of the Master's Degree Programme in Marketing 2002-2013
- Member of the Hanken board 2007-2012
Visits abroad:
- 2000-2001, one year visiting scholar at Maastricht University, The Netherlands.
- 2004, two months visiting professor at Roskilde University, Denmark.
- 2008, two weeks, visiting professor at University of Liège, Belgium.
- 2012, one week, visiting professor at University of Gothenburg, Sweden.
- 2013, one week, visiting professor at Stockholm School of Economics, Sweden
Editorial Board Memberships:
- European Business Review
- European Journal of Marketing
- International Journal of Internet Marketing and Advertising
- International Journal of Retailing and Consumer Services
- Journal of Service Management
- Journal of Service Research
External evaluator, for example:
- Professor in Marketing, Norwegian School of Economics (NHH)
- Professor in Marketing and Strategy, University College of Southeast Norway
- Professor in International Marketing , Copenhagen Business School, Denmark
- Professor in Business Economics, Högskolan i Trollhättan, Uddevalla, Sweden
- Lecturer and Professor in Service Management, Lund University,Sweden
- Lecturers in business studies at Karlstad University and Gothenburg University
- External evaluator of doctoral theses at Southern Cross University, University of New South Wales (Australia), University of Alicante (Spain), University of Karlstad (Sweden)
Doctor of Science (Economics and Business Administration), Business Economics, Svenska handelshögskolan, Finland, 1995