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Emerald Literati Network Highly Commended Award 2023
Lipkin, Michaela (Recipient) &
Heinonen, Kristina
(Recipient)
Marketing, Helsinki
Prize
:
Prizes and awards
Description
Article published in Journal of Services Marketing 2022
Customer ecosystems: exploring how ecosystem actors shape customer experience
Awarded date
06.2023
Degree of recognition
International
Granting Organisations
Emerald Literati Network Awards for Excellence
Fingerprint
Ecosystems
100%
Awards
100%
Experience
100%
Actors
50%
Marketing of Service
50%
Customers
50%
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