Hospital Service Quality:a cross-national/cultural study in Finland, the People’s Republic of China, Nigeria, and India

Project: Externally funded project

Research Output

  • 4 Conference contribution
2010

Comparing the perceived quality of private and public health services in Nigeria

Polsa, P., Spens, K., Antai, I. & Soneye, A., 2010, Moving Africa Toward Sustainable Growth and Technological Development International Academy of African Business and Development (IAABD), Lekki, Lagos, May 18 - 23, 2010. Obuah, E. (ed.). Lagos, p. 423-430 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2007

The macro environment of health care services and its impact on evaluation of health care services: A comparison of the Peoples Republic of China, Finland and Nigeria

Wei, F., Polsa, P., Spens, K. & Antai, I., 2007, Proceedings of the macromarketing/ISMD conference 2007.

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientific

2006

Do Cultural Values Matter in Health Care Service Quality Assessment? An Emprical study of Hospital Service Quality in the People's Republic of China

Fuxiang, W., Polsa, P. & Shuyuan, P., 2006, Macromarketing the Future of Marketing?. Layton, M., Layton, R. & Wooliscrof, B. (eds.). New Zealand, p. 667-676 10 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientific

Do Values Matter in Health Care Service Quality Assessment? An Emprical study of Hospital Service Quality in the People's Republic of China

Fuxiang, W., Polsa, P. & Shuyuan, P., 2006, 2006 International Conference on Service Systems and Service Management (ICSSSM'06) proceedings. Tien, J. M. & Chen, J. (eds.). France, p. 1322-1328 6 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientific