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• 2020

  Customer experience management in the age of big data analytics: A strategic framework

  Holmlund, M., Van Vaerenbergh, Y., Ciuchita, R., Ravald, A., Sarantopoulos, P., Villarroel Ordenes, F. & Zaki, M., 06.02.2020, In: Journal of Business Research. 116, p. 356-365 10 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  File
  33 Citations (Scopus)

• Customer journey analyses in digital media: exploring the impact of cross-media exposure on customers’ purchase decisions

  Klein, J. F., Zhang, Y., Falk, T., Aspara, J. & Luo, X., 17.06.2020, In: Journal of Service Management. 31, 3, p. 489-508 20 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  File
  3 Citations (Scopus)

• Dangerous knowledge: The political, personal, and epistemological promise of feminist research in management and organization studies

  Bell, E., Meriläinen, S., Taylor, S. & Tienari, J., 29.03.2020, In: International Journal of Management Reviews. 22, 2, p. 177-192 16 p.

  Research output: Contribution to journal › Article › Scientific › peer-review
  6 Citations (Scopus)

• Dealing with discrepancies of a brand in change: recomposition of value and meanings in the network

  Saila Saraniemi, 2020, (Accepted/In press) Research Handbook on Brand Co-creation: Theory, practice, and ethical implications. Markovic, S., Gyrd-Jones, R., von Wallpach, S. & Lindgreen, A. (eds.). Edward Elgar

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

• Decision support for the selection of optimal tower site locations for early warning wildfire detection systems in South Africa

  Heyns, A., du Plessis, W., Curtin, K. M., Kosch, M. & Hough, G., 26.12.2020, In: International Transactions in Operational Research.

  Research output: Contribution to journal › Article › Scientific › peer-review
  1 Citation (Scopus)

• Design of the course Intercultural Online Simulation

  Breckle, M., 30.11.2020

  Research output: Non-textual form › Web publication/site › Professional

• Det nya normala

  Gullkvist, B., 04.06.2020, In: Botnia Insider. 1 p.

  Research output: Contribution to journal › Article › General public

• Deutsch in mehrsprachigen Arbeitskontexten (KiVAKO-Modul Deutsch B2)

  Breckle, M. & Sorvali, T., 01.10.2020

  Research output: Non-textual form › Web publication/site › Professional

  Open Access

• Deutsch in mehrsprachigen Arbeitskontexten (Lehrerhandbuch zum KiVAKO-Modul Deutsch B2)

  Breckle, M., 01.12.2020

  Research output: Non-textual form › Web publication/site › Professional

  Open Access

• Development and Validation of the Tertiary Student Locus of Control Scale

  Santokhie, S. & Lipps, G. E., 01.01.2020, In: SAGE Open. 10, 1, 7 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  File
  1 Citation (Scopus)

• Digital Accounting and the Human Factor: Theory and Practice

  Kruskopf, S., Lobbas, C., Meinander, H., Söderling, K., Martikainen, M. & Lehner, O., 27.05.2020, In: ACRN Journal of Finance and Risk Perspectives. 9, 1, p. 78-89 12 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  File
  2 Citations (Scopus)

• Digitalization and the greening of supply chains

  Sarkis, J., Kouhizadeh, M. & Zhu, Q. S., 20.10.2020, In: Industrial Management and Data Systems. 121, 1, p. 65-85

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  File
  6 Citations (Scopus)

• Digitally connected services: Improvements through customer-initiated feedback

  Birch-Jensen, A., Gremyr, I. & Halldorsson, A., 29.03.2020, In: European Management Journal. 38, 5, p. 814-825

  Research output: Contribution to journal › Article › Scientific › peer-review
  2 Citations (Scopus)

• Digitizing the field: designing ERP systems for Triple-A humanitarian supply chains

  Falagara Sigala, I., Kettinger, W. J. & Wakolbinger, T., 16.03.2020, In: Journal of Humanitarian Logistics and Supply Chain Management. 10, 2, p. 231-260 30 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access
  2 Citations (Scopus)

• Disclosure Regulation and Competitive Interactions: Evidence from the Oil and Gas Industry

  Badia, M., Duro, M., Jorgensen, B. N. & Ormazabal, G., 10.2020, In: The Accounting Review. 96, 5, p. 1-29

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  File

• Diskurssianalyysi johtamis- ja organisaatiotutkimuksessa

  Siltaoja, M. & Sorsa, V., 2020, Laadullisen tutkimuksen näkökulmat ja menetelmät. Puusa, A. & Juuti, P. (eds.). Helsinki: Gaudeamus

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

• DIY Entrepreneurship: A decision-pathway framework for ethical thought structures

  Rodgers, W., Al Shammakhi, B. N., Johansson, J., Wincent, J. & Adams, K., 22.09.2020, In: Technological Forecasting and Social Change. 161, December, 120290.

  Research output: Contribution to journal › Article › Scientific › peer-review
  3 Citations (Scopus)

• Do Algorithms Make Better - and Fairer - Investments Than Angel Investors?

  Antretter, T., Blohm, I., Sirén, C., Grichnik, D., Malmström, M. & Wincent, J., 02.11.2020, In: Harvard Business Review Digital Articles.

  Research output: Contribution to journal › Article › Scientific

• Do blockchain and circular economy practices improve post COVID-19 supply chains? A resource-based and resource dependence perspective

  Nandi, S., Sarkis, J., Hervani, A. & Helms, M., 22.12.2020, In: Industrial Management and Data Systems. 121, 2, p. 333-363 31 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  File
  14 Citations (Scopus)

• Does attention‐deficit hyperactivity disorder medication reduce entrepreneurship?

  Peltonen, J., Johansson, E. & Wincent, J., 22.06.2020, In: Health Economics. 29, 9, p. 1071-1077 7 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  File
  2 Citations (Scopus)

• Does Knowledge Have a Gender? A Festschrift for Liisa Husu on Gender, Science and Academia

  Strid, S. (ed.), Balkmar, D. (ed.), Hearn, J. (ed.) & Morley, L. (ed.), 2020, Örebro: Örebro universitet. 432 p. (CFS Report Series; no. 26)

  Research output: Book/Report › Anthology › Professional

  Open Access

• Domination, Power, Supremacy: Confronting Anthropolitics with Ecological Realism

  Ruuska, T., Heikkurinen, P. & Wilén, K., 26.06.2020, In: Sustainability. 12, 7, 20 p., 2617.

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  File
  8 Citations (Scopus)

• Don't adapt, shape! Use the crisis to shape your minimum viable system - And the wider market

  Nenonen, S. & Storbacka, K., 02.07.2020, In: Industrial Marketing Management. 88, p. 265-271 7 p.

  Research output: Contribution to journal › Article › Scientific › peer-review
  12 Citations (Scopus)

• Do Relation-Specific Investments Pay Off? Comparing NetValue of Cross- & Within-Sector Partnerships

  Weber, C., Lambrich, K., Lehner, O. M. & Wallace, J., 29.07.2020, In: Academy of Management Proceedings. 2020, 1, 19147.

  Research output: Contribution to journal › Conference article › Scientific › peer-review

• Dynamics of after-sales managers’ strategizing work: What, why and how

  Burström, T., Wilson, T. L. & Wincent, J., 20.01.2020, In: Journal of Business Research. 110, p. 119-131 12 p.

  Research output: Contribution to journal › Article › Scientific › peer-review
  2 Citations (Scopus)

• Early stage investing in green SMEs: The case of the UK

  Owen, R., Lehner, O., Lyon, F. & Brennan, G., 07.01.2020, In: ACRN Journal of Finance and Risk Perspectives. 8, p. 163-182 20 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  File
  2 Citations (Scopus)

• Editorial: Artificial Intelligence and Robots in the Service Encounter

  Paluch, S. & Wirtz, J., 2020, In: Journal of Service Management Research. 4, 1, p. 3-8 6 p.

  Research output: Contribution to journal › Article › Scientific

  Open Access

  File

• Editorial: Blurring boundaries between B2B actors and consumers in supply networks of contemporary business models

  Aspara, J., Grant, D. B. & Holmlund, M., 20.11.2020, In: Industrial Marketing Management. 92, p. 76-77 2 p.

  Research output: Contribution to journal › Article › Scientific

• Editorial: New perspectives on consumer adoption and diffusion of innovations

  Kristensson, P., Pedersen, P. E. & Thorbjørnsen, H., 20.05.2020, In: Journal of Business Research. 116, p. 522-525

  Research output: Contribution to journal › Article › Scientific
  1 Citation (Scopus)

• Effects of Healthcare Service Provider’s Organizational Socialization and Support on Patients’ Well-Being

  Rahman, A., Björk, P. & Ravald, A., 31.03.2020, In: Services Marketing Quarterly. 41, 2, p. 105-123 19 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

• Elderly and care personnel’s user experiences of a robotic shower

  Bäccman, C., Bergkvist, L. & Kristensson, P., 22.01.2020, In: Journal of Enabling Technologies. p. 1-13

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access
  1 Citation (Scopus)

• Elinkeinoverolaki käytännössä

  Kukkonen, M. & Walden, R., 2020, 4 ed. Helsinki: Alma Talent. 537 p.

  Research output: Book/Report › Book › Professional

• Emerging Visons of Organizations, Organizing and Organizational Lives – Socio-technical Ante-Narratives Online

  Narayan, R. & Lundgren-Henriksson, E-L., 2020, The 36th EGOS Colloquium, 2-4 July, 2020, Hamburg (online): Subtheme: Storytelling a sustainable future .

  Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review

• Employee norm-violations in the service encounter during the corona pandemic and their impact on customer satisfaction

  Söderlund, M., 05.07.2020, In: Journal of Retailing and Consumer Services. 57, 102209.

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access
  9 Citations (Scopus)

• Energy efficiency in logistics through service modularity: the case of household waste

  Wehner, J., Altuntas Vural, C. & Halldorsson, A., 18.11.2020, In: International Journal of Physical Distribution & Logistics Management. 51, 1, p. 76-94

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  File
  2 Citations (Scopus)

• Entrepreneurship and Poverty Alleviation: The Importance of Health and Children’s Education for Slum Entrepreneurs

  Shepherd, D. A., Parida, V. & Wincent, J., 13.02.2020, In: Entrepreneurship Theory and Practice. 35 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

  Open Access

  File
  8 Citations (Scopus)

• En värld full av texter

  Stolt, S. & Vaittinen, P., 2020, In: Kielikukko: jäsenlehti. 2020, 4, p. 23-25

  Research output: Contribution to journal › Book/Film/Article review › Professional

• EP, IP ja AI

  Oker-Blom, M., 14.05.2020, In: IPR-Info. 2020, 3

  Research output: Contribution to journal › Article › Professional

  Open Access

• Equilibrium Working Curves with Heterogeneous Agents

  Oglend, A. & Soini, V-H., 01.08.2020, In: Computational Economics. 56, 2, p. 355-372 18 p.

  Research output: Contribution to journal › Article › Scientific › peer-review

• Erikoinen IPR-kevät

  Oker-Blom, M., 14.04.2020, In: IPR-Info. 2020, 2

  Research output: Contribution to journal › Article › Professional

  Open Access

• Essays on empirical game theory

  Lambrecht, M., 22.10.2020, Heidelberg university. 119 p.

  Research output: Thesis › Doctoral Thesis › Collection of Articles

  Open Access

• Essays on the Role of Social Networks and Social Capital in Accounting and Finance

  Afzali, M., 2020, Helsinki: Hanken School of Economics. 140 p.

  Research output: Thesis › Doctoral Thesis › Collection of Articles

  Open Access

• Ethnography in a dispersed field setting

  Koskull von, C., 2020, In: Qualitative Research.

  Research output: Contribution to journal › Article › Scientific › peer-review

• Etnografia organisaatiomuutoksen arvioinnin apuna

  Virtaharju, J. & Sorsa, V., 01.12.2020, In: Focus Localis. 48, 4, p. 104-111 7 p.

  Research output: Contribution to journal › Article › Scientific

• EU:n aineettoman omaisuuden toimintasuunnitelma

  Oker-Blom, M., 03.12.2020, In: IPR-Info. 2020, 6

  Research output: Contribution to journal › Article › Professional

  Open Access

• EU:n tiekartta ja Suomen IPR-strategia

  Oker-Blom, M., 17.09.2020, In: IPR-Info. 2020, 5

  Research output: Contribution to journal › Article › Professional

  Open Access

• EUIPO:n tavaramerkki- ja mallikoulutus vakinaistettu

  Oker-Blom, M., 25.06.2020, In: IPR-Info. 2020, 3

  Research output: Contribution to journal › Article › Professional

  Open Access

• EUn valkoinen kirja tekoälystä

  Oker-Blom, M., 28.02.2020, In: IPR-Info. 2020, 1

  Research output: Contribution to journal › Article › Professional

  Open Access

• Examining the role of BRICS countries at the global economic and environmental resources nexus

  Tian, X., Sarkis, J., Geng, Y., Bleischwitz, R., Qian, Y., Xu, L. & Wu, R., 01.03.2020, In: Journal of Environmental Management. 262, 11 p., 110330.

  Research output: Contribution to journal › Article › Scientific › peer-review
  8 Citations (Scopus)

• Experiential Learning through the Lens of Dual Process Theory: Exploring the Power of Personal Likes and Dislikes in the Context of Entrepreneurship Education

  Pokidko, D., 2020, Helsinki: Hanken School of Economics. 156 p.

  Research output: Thesis › Doctoral Thesis › Collection of Articles

  Open Access