Original language | English |
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Title of host publication | AMA SERVSIG: Innovative Service Perspectives |
Editors | Jacob Mickelsson, Anu Helkkula |
Publication date | 2012 |
ISBN (Print) | 978-952-232-170-1 |
Publication status | Published - 2012 |
MoE publication type | A4 Article in conference proceedings |
Event | 2012 American Marketing Association's Services Marketing Special Interest Group (AMA SERVSIG) - Hanken School of Economics, Helsinki, Finland Duration: 07.06.2012 → 09.06.2012 Conference number: 7 |
Keywords
- 512 Business and Management