A dynamics perspective on customer experiences

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientific

Original languageEnglish
Title of host publicationThe 8th Nordic Workshop on Relationship Dynamics (NoRD2014) proceedings
Publication date2014
Publication statusPublished - 2014
MoE publication typeB3 Article in conference proceedings
Event8th Nordic Workshop on Relationship Dynamics (NoRD) - Oslo, Oslo, Norway
Duration: 15.10.201417.10.2014
Conference number: 8

Keywords

  • 512 Business and Management
  • KOTA2014

Cite this

Lipkin, M., & Heinonen, K. (2014). A dynamics perspective on customer experiences. In The 8th Nordic Workshop on Relationship Dynamics (NoRD2014) proceedings