A maturity framework for cash and voucher assistance in humanitarian supply chains

Ali Anjomshoae*, Amin Maghsoudi, Ruth Banomyong, Nathan Kunz

*Corresponding author for this work

Research output: Contribution to journalArticleScientificpeer-review

Abstract

Cash and voucher assistance (CVA) has grown substantially as an important alternative to in-kind aid in global humanitarian efforts, yet a notable gap remains in addressing CVA efficiency and establishing a framework for evaluating the maturity of CVA programmes. This paper proposes a CVA maturity framework as a structured approach to supporting humanitarian organisations (HOs) in assessing their maturity for implementing CVA programmes. Serving as a guide and measurement tool, this paper employs a mixed-methods approach, incorporates triangulation and inductive methods to establish key dimensions and measures. To ensure its practical applicability, the framework was validated with a survey of international HO professionals. The proposed framework delineates maturity stages (initial, structured and optimised) that represent varying levels of CVA delivery capability and enabling context. This manuscript’s unique contribution lies in its tailored maturity framework for CVA programmes in humanitarian supply chains.

Original languageEnglish
Peer-reviewed scientific journalInternational Journal of Logistics Research and Applications
ISSN1367-5567
DOIs
Publication statusPublished - 21.01.2025
MoE publication typeA1 Journal article - refereed

Keywords

  • 512 Business and Management
  • cash and voucher assistance
  • CVA measures
  • humanitarian logistics
  • humanitarian supply chains
  • maturity framework
  • performance measurement

Fingerprint

Dive into the research topics of 'A maturity framework for cash and voucher assistance in humanitarian supply chains'. Together they form a unique fingerprint.

Cite this