A4A relationships

Francesco Polese, Jaqueline Pels, Bård Tronvoll, Roberto Bruni, Luca Carrubbo

Research output: Contribution to journalArticleScientificpeer-review

17 Citations (Scopus)
Original languageEnglish
Peer-reviewed scientific journalJournal of Service Theory and Practice
Volume27
Issue number5
Pages (from-to)1040-1056
Number of pages17
ISSN2055-6225
DOIs
Publication statusPublished - 2017
MoE publication typeA1 Journal article - refereed

Keywords

  • 512 Business and Management
  • Customers and Relations

Cite this

Polese, F., Pels, J., Tronvoll, B., Bruni, R., & Carrubbo, L. (2017). A4A relationships. Journal of Service Theory and Practice, 27(5), 1040-1056. https://doi.org/10.1108/JSTP-05-2017-0085