Aesthetics redesign, non-customer data and service visibility: Rejuvenating a public library service

J. Tuomas Harviainen, Ulla Viskari-Penttu

Research output: Contribution to journalArticleScientific

Original languageEnglish
Non-refereed scientific journalTouchpoint : The Journal of Service Design
Volume5
Issue number3
Pages (from-to)24-29
ISSN1868-6052
Publication statusPublished - 2014
MoE publication typeB1 Journal article

Keywords

  • 512 Business and Management
  • 211 Architecture
  • 113 Computer and information sciences

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