Airline Travelers' Causal Attribution of Service Failure and Its Impact on Trust and Loyalty Formation: The Moderating Role of Corporate Social Responsibility

  • Davoud Nikbin
  • , Sunghyup Sean Hyun
  • , Mohammad Iranmanesh
  • , Amin Maghsoudi
  • , Chul Jeong

Research output: Contribution to journal › Article › Scientific › peer-review

65 Citations (Scopus)

Fingerprint

Dive into the research topics of 'Airline Travelers' Causal Attribution of Service Failure and Its Impact on Trust and Loyalty Formation: The Moderating Role of Corporate Social Responsibility'. Together they form a unique fingerprint.

Social Sciences

Economics, Econometrics and Finance

Psychology