Antecedents and outcomes of memorable volunteer tourism experiences

Erose Sthapit*, Peter Björk, Dafnis Coudounaris, Jano Jimenez Barreto, Tan Vo-Thanh

*Corresponding author for this work

Research output: Contribution to journalArticleScientificpeer-review

4 Citations (Scopus)


This study proposed and tested a new conceptual model of memorable volunteer tourism experiences (MVTEs) by examining the effects of novelty, meaningfulness, experience co-creation and experience intensification on MVTEs. It also examined the relationships among MVTEs, psychological resilience (PR) and behavioural intention (BI), including that between novelty and BI.
The study modelled the proposed relationships by analysing data from an online survey using Amazon Mechanical Turk. In total, 241 responses were used in the data analysis.
This study extended the MVTE construct and included four key antecedents that influence tourists' MVTEs. The study also documented the predictive capability of MVTEs for PR and BI.
Practical implications
Volunteer tourism organisations should offer new and diverse activities for volunteer tourists, such as nature conservation, wildlife protection and construction.
This is the first study to examine the antecedents and outcomes of MVTEs using the stimuli–organism–response theory.
Original languageEnglish
Peer-reviewed scientific journalJournal of Hospitality and Tourism Insights
Publication statusPublished - 09.02.2023
MoE publication typeA1 Journal article - refereed


  • 512 Business and Management
  • volunteer tourism
  • volunteer tourist
  • memorable volunteer tourism experience
  • psychological resilience
  • behavioural intention


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