Blood, Sweat and Tears: Exploring emotions in service innovation processes

Catharina von Koskull, Christian Kowalkowski

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Original languageEnglish
Title of host publication1st Workshop on Service Innovation Research
Number of pages6
Volume1st edition
Publication date09.2013
Pages105-110
ISBN (Print)978-88-548-6301-9
Publication statusPublished - 09.2013
MoE publication typeA4 Article in conference proceedings
Event1st Workshop on Service Innovation Research - Catanzaro, Italy
Duration: 18.09.201320.09.2013
Conference number: 1st

Keywords

  • 512 Business and Management
  • KOTA2013
  • Equis Base Room

Cite this

von Koskull, C., & Kowalkowski, C. (2013). Blood, Sweat and Tears: Exploring emotions in service innovation processes. In 1st Workshop on Service Innovation Research (Vol. 1st edition, pp. 105-110) http://www.aracneeditrice.it/pdf/9788854863019.pdf