Circularity of Customer Service Experience and Customer Perceived Value

Anu Helkkula, C. Kelleher

Research output: Contribution to journal › Article › Scientific › peer-review

Original language	English
Peer-reviewed scientific journal	Journal of Customer Behaviour
Volume	9
Issue number	1
Pages (from-to)	37-53
Number of pages	17
ISSN	1475-3928
DOIs	https://doi.org/10.1362/147539210X497611
Publication status	Published - 2010
MoE publication type	A1 Journal article - refereed

Keywords

@article{c674d35304e44c0384c6596c08ecc83c,

title = "Circularity of Customer Service Experience and Customer Perceived Value",

keywords = "KOTA2010",

author = "Anu Helkkula and C. Kelleher",

year = "2010",

doi = "10.1362/147539210X497611",

language = "English",

volume = "9",

pages = "37--53",

journal = "Journal of Customer Behaviour",

issn = "1475-3928",

publisher = "Westburn Publishers",

number = "1",

}