Communication Challenges in CBRN Terrorism Crises: Expert Perceptions

Aino Ruggiero, Marita Vos

Research output: Contribution to journalArticleScientificpeer-review

14 Citations (Scopus)

Abstract

The aim of this paper was to investigate experts' perceptions on communication in chemical, biological, radiological and nuclear (CBRN) terrorism crises, including challenges and good practices. This is pursued by means of a qualitative online questionnaire aimed at international crisis communication and crisis management experts. The challenges of communication concerning CBRN terrorism arise from the complexity of such incidents, having to do with the nature of the threat, leading to problematic public perceptions and response. Critical areas that need to be taken into consideration include resources, competences, and cooperation in preparedness communication and when providing information during a crisis. The findings and conclusions of this study will serve the development of an audit instrument for communication preparedness towards CBRN terrorism.
Original languageEnglish
Peer-reviewed scientific journalJournal of Contingencies and Crisis Management
Volume23
Issue number3
Pages (from-to)138-148
ISSN0966-0879
DOIs
Publication statusPublished - 2015
MoE publication typeA1 Journal article - refereed

Keywords

  • 518 Media and communications
  • Crisis communication
  • Terrorism
  • Crisis management

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