Abstract
Addressing the need for more comprehensive research on social and service robots, this chapter offers a systematic understanding of the realm of companion robots and their role in fostering well-being. An integrated framework is proposed that highlights the stimulus-organism-response process, resulting in five dimensions - interface (S), interaction (S), companionship (O), support (R) and well-being (R) - and 13 sub-dimensions. We present three illustrative cases - Vector, Joy For All and Miko - that provide additional details and arguments in relation to our integrative framework.
Original language | English |
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Title of host publication | Research Handbook on Services Management |
Editors | Mark Davis |
Publisher | Edward Elgar Publishing |
Publication date | 05.08.2022 |
Pages | 309-330 |
ISBN (Print) | 9781800375642 |
ISBN (Electronic) | 9781800375659 |
DOIs | |
Publication status | Published - 05.08.2022 |
MoE publication type | A3 Book chapter |
Keywords
- 512 Business and Management