Companion robots for well-being: a review and relational framework

Andrea Ruggiero; Dominik Mahr; Gaby Odekerken-Schröder; Tiziana Russo Spena; Cristina Mele

doi:10.4337/9781800375659.00033

Companion robots for well-being: a review and relational framework

Andrea Ruggiero, Dominik Mahr, Gaby Odekerken-Schröder, Tiziana Russo Spena, Cristina Mele

Marketing, Helsinki

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

17 Citations (Scopus)

Abstract

Addressing the need for more comprehensive research on social and service robots, this chapter offers a systematic understanding of the realm of companion robots and their role in fostering well-being. An integrated framework is proposed that highlights the stimulus-organism-response process, resulting in five dimensions - interface (S), interaction (S), companionship (O), support (R) and well-being (R) - and 13 sub-dimensions. We present three illustrative cases - Vector, Joy For All and Miko - that provide additional details and arguments in relation to our integrative framework.

Original language	English
Title of host publication	Research Handbook on Services Management
Editors	Mark Davis
Publisher	Edward Elgar Publishing
Publication date	05.08.2022
Pages	309-330
ISBN (Print)	9781800375642
ISBN (Electronic)	9781800375659
DOIs	https://doi.org/10.4337/9781800375659.00033
Publication status	Published - 05.08.2022
MoE publication type	A3 Book chapter

Keywords

512 Business and Management

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10.4337/9781800375659.00033

https://www.elgaronline.com/view/book/9781800375659/book-part-9781800375659-33.xml

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Companion robots for well-being: a review and relational framework

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