Original language | English |
---|---|
Peer-reviewed scientific journal | Managing Service Quality |
Volume | 21 |
Issue number | 4 |
Pages (from-to) | 331-349 |
Number of pages | 19 |
ISSN | 0960-4529 |
DOIs | |
Publication status | Published - 2011 |
MoE publication type | A1 Journal article - refereed |
Keywords
- 512 Business and Management
- KOTA2011