Consumer willingness to communicate in a second language: Communication in service settings

Jonas Holmqvist, Yves Van Vaerenbergh, Christian Grönroos

Research output: Contribution to journal › Article › Scientific › peer-review

22 Citations (Scopus)

Original language	English
Peer-reviewed scientific journal	Management Decision
Volume	52
Issue number	5
Pages (from-to)	950-966
Number of pages	17
ISSN	0025-1747
DOIs	https://doi.org/10.1108/MD-07-2013-0364
Publication status	Published - 2014
MoE publication type	A1 Journal article - refereed

Keywords

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