Critical service logic: making sense of value creation and co-creation

Christian Grönroos, Päivi Voima

Research output: Contribution to journalArticleScientificpeer-review

1739 Citations (Scopus)
Original languageEnglish
Peer-reviewed scientific journalJournal of the Academy of Marketing Science
Issue number2
Pages (from-to)133-150
Number of pages18
Publication statusPublished - 2013
MoE publication typeA1 Journal article - refereed


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