| Original language | English |
|---|---|
| Peer-reviewed scientific journal | Journal of Services Marketing |
| Volume | 29 |
| Issue number | 6/7 |
| Pages (from-to) | 472-484 |
| ISSN | 0887-6045 |
| DOIs | |
| Publication status | Published - 2015 |
| MoE publication type | A1 Journal article - refereed |
Keywords
- 512 Business and Management
- Customers and Relations