Customer experience of using touch screens in city guidance

Minna Hannele Pura, Kaisa Spilling

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Original languageEnglish
Title of host publicationQUIS14 : Accelerate the Impact of Service Research
EditorsXiande Zhao, Jie J. Zhang, Hyun Jeong Han
PublisherChina Europe International Business School
Publication date2015
ISBN (Print)978-0-692-46156-3
Publication statusPublished - 2015
MoE publication typeA4 Article in conference proceedings
Event2015 International Research Symposium on Service Excellence in Management (QUIS) - China, Shanghai, China
Duration: 18.06.201521.06.2015
Conference number: 14


  • 512 Business and Management

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