Customer Loyalty to the Web and Company: Do They Coincide?

Veronica Liljander, Jan Mattsson

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Original languageEnglish
Title of host publicationBook of Abstracts, Proceedings from 13th Recent Advances in Retailing & Services Science Conference, July 9-12, Budapest, Hungary
Number of pages1
Publication date2006
Pages137
ISBN (Print)90-6814-163-5
Publication statusPublished - 2006
MoE publication typeA4 Article in conference proceedings
EventUnknown host publication - , Hungary
Duration: 01.01.1800 → …

Cite this

Liljander, V., & Mattsson, J. (2006). Customer Loyalty to the Web and Company: Do They Coincide? In Book of Abstracts, Proceedings from 13th Recent Advances in Retailing & Services Science Conference, July 9-12, Budapest, Hungary (pp. 137)