Original language | English |
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Title of host publication | 18th IPSERA Conference April 5-8, 2009 |
Number of pages | 16 |
Place of Publication | Oestrich-Winkel |
Publication date | 2009 |
Publication status | Published - 2009 |
MoE publication type | B3 Article in conference proceedings |
Event | Unknown host publication - , Germany Duration: 01.01.1800 → … |
Customer Needing - A Mental Model of What the Buyer Buys
Tore Strandvik, Maria Holmlund, Bo Edvardsson
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific