| Original language | English |
|---|---|
| Title of host publication | 18th IPSERA Conference April 5-8, 2009 |
| Number of pages | 16 |
| Place of Publication | Oestrich-Winkel |
| Publication date | 2009 |
| Publication status | Published - 2009 |
| MoE publication type | B3 Article in conference proceedings |
| Event | Unknown host publication - , Germany Duration: 01.01.1800 → … |
Customer Needing - A Mental Model of What the Buyer Buys
Tore Strandvik, Maria Holmlund, Bo Edvardsson
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific