Designing for service experiences

Satu Luojus; J. Tuomas Harviainen

doi:10.1007/978-3-319-29553-4

Designing for service experiences

Satu Luojus, J. Tuomas Harviainen

Management and Organisation, Helsinki

Laurea University of Applied Sciences

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

Original language	English
Title of host publication	Digital Make-Believe
Editors	Phil Turner, J. Tuomas Harviainen
Number of pages	12
Place of Publication	Cham
Publisher	Springer
Publication date	2016
Pages	67-88
ISBN (Print)	978-3-319-29551-0
ISBN (Electronic)	978-3-319-29553-4
DOIs	https://doi.org/10.1007/978-3-319-29553-4
Publication status	Published - 2016
MoE publication type	A3 Book chapter

Publication series

Name	Human-Computer Interaction Series
Publisher	Springer
ISSN (Print)	1571-5035

Keywords

512 Business and Management
Service design
Make-believe

Access to Document

10.1007/978-3-319-29553-4

OpenUrl availability

Full text

Cite this

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