Development of industrial service offerings: A process framework

Daniel Kindström, Christian Kowalkowski

Research output: Contribution to journalArticleScientificpeer-review

177 Citations (Scopus)
Original languageEnglish
Peer-reviewed scientific journalJournal of Service Management
Volume20
Issue number2
Pages (from-to)156-172
Number of pages17
ISSN1757-5818
DOIs
Publication statusPublished - 2009
MoE publication typeA1 Journal article - refereed

Keywords

  • Manufacturing industries
  • Services
  • Service levels
  • Innovation
  • KEY CONCEPTS
  • INNOVATION
  • QUALITY
  • SECTOR
  • STRATEGIES
  • OPERATIONS
  • MARKET
  • 512 Business and Management

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