| Original language | English |
|---|---|
| Title of host publication | Proceedings from the 38th Emac conference, Nantes, France, 26-29 May, 2009 |
| Publication date | 2009 |
| Publication status | Published - 2009 |
| MoE publication type | A4 Article in conference proceedings |
Diagnosing Service Brand Strength: Customer Brand Experience Portfolios
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review